Senior Manager, Omni-Channel

Responsibilities

• Own the technical strategy and long-term roadmap for omni-channel application platforms
• Provide architectural direction aligned with enterprise standards and business strategy
• Evaluate and guide technology choices with a focus on scalability, security, and maintainability
• Ensure strong engineering practices including design reviews, coding standards, and testing quality
• Guide teams through release planning and solution readiness
• Lead, mentor and develop technical teams (Tech Leads, Senior Engineers, Vendors)
• Set technical expectations and provide ongoing performance feedback
• Translate business requirements into scalable technical solutions
• Communicate technical decisions, risks, and dependencies to senior stakeholders
• Drive platform modernization, including cloud adoption and architectural evolution
• Lead evaluation and adoption of AI-enabled capabilities to improve developer productivity and business outcomes
• Identify opportunities to leverage AI/ML for automation, insights, and decision support
• Promote responsible AI usage aligned with enterprise governance and security standards
• Improve SDLC, Dev Ops maturity, and engineering practices

• Hands-on or leadership experience with Manhattan Active Omni, including solution design, integrations, or large-scale implementations
• Retail, eCommerce, OMS, or fulfillment systems experience
• Bachelor’s degree in Computer Science, Engineering, or equivalent experience
• 10+ years of experience in enterprise application development
• 3+ years in a Tech Lead, Engineering Manager, or Senior Technical role
• Strong experience with omni-channel, customer-facing, or large-scale enterprise platforms

• Cloud-native architectures (Azure or AWS)
• Microservices, APIs, and event-driven systems
• Dev Ops and CI/CD experience
• Agile delivery leadership

• Eligibility to receive a merchandise discount at select Knit Well Group brands (subject to each brand’s discount policies)
• Support for individual development and opportunities for career mobility within our family of brands
• A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities
• Medical, dental and vision insurance & 401(k)
• Employee Assistance Program (EAP)
• Paid time off and holidays
• Target salary range: $120,000 - $150,000

The target salary range for this role is $120,000 - $150,000. Any job offer will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.

Hybrid:
Works in a hybrid model with required days in one of our offices in Etna, OH;
Ft. Myers, FL; or Hingham, MA. Position located at Ascena Corp, Pataskala, OH 43062.

Regular/Full time.

We are an equal opportunity employer and welcome applications from diverse candidates. Hiring decisions are based upon a candidate’s qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law.

The company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact  The company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the company’s business.

The company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.