Manager, Omni-Channel Applications

About us KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful.

Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.

About the role

The Manager – Omni-Channel Applications provides strategic and hands-on technical leadership for enterprise omni-channel platforms that enable seamless customer experiences across digital, store, contact center, and fulfillment channels. This role focuses on platform strategy, solution design, delivery execution, and people leadership, ensuring scalable, resilient, and well-architected applications aligned with business goals.

The role plays a key leadership position in the evolution and optimization of Manhattan Active Omni–based solutions, partnering closely with business, product, architecture, and engineering teams to drive modernization, engineering excellence, and predictable delivery across omni-channel customer journeys.

The impact you can have

Own the technical strategy and long-term roadmap for omni-channel application platforms

Provide architectural direction aligned with enterprise standards and business strategy

Evaluate and guide technology choices with a focus on scalability, security, and maintainability

Ensure strong engineering practices including design reviews, coding standards, and testing quality

Guide teams through release planning and solution readiness

Lead, mentor and develop technical teams (Tech Leads, Senior Engineers, Vendors)
Set technical expectations and provide ongoing performance feedback

Translate business requirements into scalable technical solutions

Communicate technical decisions, risks, and dependencies to senior stakeholders

Drive platform modernization, including cloud adoption and architectural evolution

Lead evaluation and adoption of AI-enabled capabilities to improve developer productivity and business outcomes

Identify opportunities to leverage AI/ML for automation, insights, and decision support

Promote responsible AI usage aligned with enterprise governance and security standards

Improve SDLC, Dev Ops maturity, and engineering practices

You’ll bring to the role Hands-on or leadership experience with Manhattan Active Omni, including solution design, integrations, or large-scale implementations

Retail, eCommerce, OMS, or fullfillment systems experience

Bachelor’s degree in Computer Science, Engineering, or equivalent experience
10+ years of experience in enterprise application development3+ years in a Tech Lead, Engineering Manager, or Senior Technical role Strong experience with omni-channel, customer-facing, or large-scale enterprise platforms

Preferred Qualifications:

Cloud-native architectures (Azure/AWS)
Microservices, APIs, and event-driven systems

DevOps and CI/CD experience

Agile delivery leadership

Benefits

You will be eligible to receive a merchandise discount at select Knit Well Group brands, subject to each brand’s discount policies.

Support for your individual development plus opportunities for career mobility within our family of brands.

A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.
* Medical, dental, vision insurance & 401(K).
* Employee Assistance Program (EAP).Time off – paid time off & holidays.
* The target salary range for this role is: $120,000 - $150,000

Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.

Hybrid:
This position works in a hybrid model, with required days worked in the any of our Etna, OH, Ft.…