BDC Customer Care Specialist

Join the Nissan 112 Team – We're Growing and Hiring!

Are you a people person with a positive attitude and a passion for delivering outstanding customer service? If you're looking for an exciting opportunity with a growing, successful dealership, Nissan 112 wants to hear from you!

We're looking for motivated, energetic individuals to join our fast-paced Business Development Center (BDC). Whether you have previous BDC or call center experience or are eager to start a new career, we'll provide the training and support you need to succeed. Bilingual candidates are strongly encouraged to apply!

As a BDC Representative, you'll be the first point of contact for many of our customers and play a vital role in creating an exceptional experience by:

• Responding to customer inquiries by phone, email, and internet leads.
• Building lasting relationships with current and previous customers.
• Identifying customers' vehicle needs through active listening.
• Scheduling, confirming, and following up on sales and service appointments.
• Following proven call and email processes.
• Conducting customer satisfaction surveys.
• Supporting the team with additional responsibilities as needed.

We're seeking enthusiastic team players who thrive in a fast-paced environment and love helping people. The ideal candidate will have:

• A high school diploma or GED.
• Outstanding communication and customer service skills.
• A friendly, professional, and positive attitude.
• Strong organizational and multitasking abilities.
• Basic computer proficiency.
• A reliable work history.
• Strong English language skills.
• Previous BDC or call center experience is a plus—but not required!
• Bilingual skills are a big advantage.

We believe our employees are the key to our success, and we're committed to helping you grow. We offer:

• Competitive base pay plus commission with excellent earning potential.
• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off.
• Flexible spending accounts.
• Company-paid factory training.
• Employee discounts.
• A supportive team environment with real opportunities for career advancement.

If you're ready to start an exciting career with a dealership that values your hard work, rewards your success, and invests in your future, apply today! We can't wait to welcome you to the Nissan 112 family!