AR Collections Specialist

We are seeking a detail-oriented and results-driven AR / Collections & Billing Specialist to support producing accurate invoices, managing accounts receivable, and accelerating cash collections. The ideal candidate combines strong billing fundamentals with AR follow-up capabilities. This role plays a critical part in ensuring accurate billing, timely payment, and improved cash flow.

• Prepare, review, and generate accurate invoices in accordance with client contracts.
• Coordinate with revenue cycle management operations teams to resolve billing discrepancies.
• Maintain compliance with billing requirements, contractual terms, and internal billing standards.

• Actively manage assigned customer AR balances to ensure timely payment.
• Perform outbound payer follow-up via phone and written correspondence.
• Research, track, and resolve unpaid, underpaid, or aged claims.
• Prioritize AR based on aging and dollar value.

• Communicate professionally with customers.
• Provide billing and AR status updates to internal management and client teams.
• Document all billing, invoicing, and collection activity accurately.

• Meet productivity, quality, and cash collection benchmarks.
• Monitor billing and AR trends to identify recurring issues impacting reimbursement.
• Support audits, client requests, and ongoing process improvement initiatives.

• Associate's or Bachelor's degree in Accounting, Finance, or Business.
• 2+ years of billing and/or accounts receivable experience.
• Hands-on experience creating and submitting invoices.
• High attention to detail with strong analytical, organizational, and documentation skills.
• Excellent written and verbal communication skills.
• Experience with AR/billing reporting tools.