Assistant Administrative

Position Summary: The Assistant Administrative is a member of an office support team responsible for providing administrative and material support to Pilots. The Assistant has face‑to‑face and electronic mail interaction with the Pilot population and other Jet Blue support offices.

• Pilot leave of absence and On the Job Injury (OJI) coordinator
• Administratively responsible for maintaining Pilot dependability and performance documentation, as well as managing the associated Crew member electronic files
• Assist in coordination of changes to pilot schedules, qualifications, pay, and dependability
• Process expense reports for Pilots
• Administer parking program
• Distribute mail and email notifications to Pilots
• Create informational items for updates, newsletters, and emails
• Interface with different departments in support of Pilot requirements or needs
• Prioritize, assign, and track work requests to different departments in support of Pilot requirements
• Plan and set up meetings and events/functions for Pilots and Supervisory Crew
• Order office materials and pilot supplies
• Other duties as assigned

• High School Diploma or General Education Development (GED) Diploma
• One (1) year of administrative support experience
• Strong knowledge of Microsoft Excel, Microsoft PowerPoint, Microsoft Word, and Outlook
• Demonstrating time and organizational management skills when dealing with constant time‑sensitive requests
• Experience organizing/coordinating projects while providing exceptional customer service
• Able to effectively manage sensitive and confidential information in a professional manner
• Willingness to work in a dynamic environment and adapt to the daily needs of the operation
• Available for occasional overnight travel (10%)
• Must pass a ten (10) year background check and pre‑employment drug test
• Legally eligible to work in the country in which the position is located; authorization to work in the US is required
• This position is not eligible for visa sponsorship

• Associate’s degree in Business or related field
• Excellent written and verbal communication skills
• Excellent organizational skills
• Excellent team spirit and motivation
• Working knowledge of Microsoft SharePoint, Info Path, and Access
• Able to understand complex Pilot work rules and apply that knowledge to pay and schedules

• Regular attendance and punctuality
• Potential need to work flexible hours to include weekends and holidays and be available to respond on short notice
• Maintain a professional appearance
• When working or traveling on Jet Blue flights, and if time permits, all capable crew members are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the Jet Blue culture, that is, exhibit the Jet Blue values of Safety, Caring, Integrity, Passion and Fun
• Promote Jet Blue’s #1 value of safety as a Safety Ambassador, supporting Jet Blue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety and security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including Jet Blue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))

Computer and other office equipment

Traditional office environment and Airports environment

Generally not required, or up to 10 pounds occasionally, 0 pounds frequently (Sedentary)

The base pay range for this position is between $21.25 and $32.00 per hour. Base pay is one component of Jet Blue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crew member stock purchase plan, short‑term and long‑term disability coverage, basic life insurance, free space available travel on Jet Blue, and more.