Transformation Lead, Strategy and Operations, Specialty Care GBU

Job title

Transformation Lead, Strategy and Operations, Specialty Care GBU

Cambridge, MA / Morristown, NJ

Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.

The Transformation Lead turns the Specialty Care GBU’s transformation priorities into delivered change across its franchises and functions. Sitting within the Strategy & Operations team, you will lead complex, cross‑functional transformation initiatives, spanning digital and AI‑enabled ways of working through to operational excellence, and carry them from design to adoption and measurable impact.

Reporting to the Global Head of Strategy & Operations, Specialty Care GBU, this is a senior individual leadership role. You will mobilize and direct cross‑functional expert teams, working alongside the subject‑matter experts and functional groups that own data, analytics, and AI platform capabilities, and bringing those capabilities into the GBU to deliver impact at scale across its franchises and functions.

We’re an R&D‑driven, AI‑powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

• Lead the end‑to‑end delivery of priority transformation initiatives for the Specialty Care GBU, from framing and business case through execution, adoption, and value capture.
• Translate enterprise digital and AI capabilities into practical change within the GBU’s franchises and functions, partnering with the teams that own those platforms and data assets.
• Build and run delivery plans, milestones, and governance for each initiative; anticipate risks and remove the barriers that slow execution.

• Identify where digital, AI, and better ways of working create the most value across the GBU value chain, and shape these into deliverable initiatives.
• Drive operational excellence and cross‑franchise synergies, scaling what works and retiring what does not.
• Embed new tools and processes so they are genuinely adopted and sustained, not simply launched.

• Mobilize and lead cross‑functional expert teams through the matrix, without direct authority, holding diverse contributors to shared goals and timelines.
• Work effectively with senior leaders across R&D, Commercial, Medical, Finance, and the Digital, Data, and AI functions, influencing decisions and priorities through credibility and evidence.
• Act as a trusted partner to the Strategy & Operations leadership and the wider Specialty Care GBU leadership team on transformation matters.

• Define and track the metrics that show each initiative has delivered, connecting activity to operational and business outcomes.
• Establish clear accountability and reporting so Progress and impact are visible to GBU leadership.
• Capture and share lessons and reusable approaches to accelerate future transformation.

• Bachelor’s degree required; business, scientific, engineering, or related field is preferred.
• An advanced degree (MBA, MSc, or equivalent) is preferred.

• Minimum 8 years of progressive experience delivering complex transformation, with a demonstrable record of change that was implemented, adopted, and scaled, rather than transformation strategy alone.
• A blend of the following is highly valued: digital and AI‑enabled transformation in a complex enterprise; operating‑model, ways‑of‑working, or operational‑excellence transformation within biopharma (commercial, medical, or R&D); and experience gained in a top‑tier strategy or transformation consulting environment.
• A track record of leading cross‑functional initiatives through a matrix, coordinating internal and external resources to deliver on…