Senior Analyst, Key Account Management Insights

• Deliver account-level customer insights and analytics for JJMT Surgery's Key Account Management and deal performance ecosystem
• Execute connected field sales, key account management, marketing, and integrated account-planning processes
• Measure KPI performance, KAM effectiveness, productivity, deal performance, and commercial strategy execution
• Scale and operationalize insights sharing and actioning toward proactive and predictive analytics
• Partner with Data Science and Solutions, IT, FSO Insights, Offer Development, Finance, Marketing, Pricing Strategy, and Contract Execution teams
• Improve operating efficiency by eliminating redundant steps and automating manual work
• Identify business performance opportunities and gaps aligned with growth strategies
• Support system/customer-level strategic planning, financial planning, performance measurement, and optimization
• Develop intuitive, user-friendly reports and solutions across the business
• Deliver metrics tied to commercial strategy, deal excellence, and performance targets; share assessments and best practices
• Maintain area rosters and track deal performance to ensure alignment
• Lead business planning and targeting initiatives covering accounts, procedures, products, contracts, IDNs, competition, and market dynamics
• Serve as a change agent for commercial transformation initiatives and represent Customer Insights with Field Sales and Key Account Management
• Foster feedback and knowledge sharing across Customer Insights teams and recognize contributions to team initiatives

• BS/BA in business, marketing, statistics, mathematics, or related field is required
• 4+ years of work/industry experience
• Minimum of 3 years of progressive experience in Finance, analytics, or data analysis
• Advanced Microsoft Excel capabilities
• Advanced data visualization skills;
  Tableau, Qlik, or Power BI preferred
• Data analysis techniques using SPSS, SAS, Python, or R
• MS Office proficiency
• Extensive experience partnering with and leading cross-functional teams and organizational build-out
• Understanding of data analysis and the field sales/contracting landscape
• Ability to identify shortcomings in systems, processes, or tools and drive process-improvement solutions
• Ability to develop strategies and translate them into tactical activities to improve sales-force effectiveness, including sales-planning tools
• Ability to collaborate in a complex, constantly evolving matrixed organization
• Interdependent partnering, influence, and consensus-building skills
• Strong project-management, creative-thinking, and problem-solving skills
• Effective written, verbal communication, and presentation skills with various management levels
• Ability to travel approximately 15% domestically
• MBA, MS, or other advanced degree preferred
• Leadership experience with Field Sales, Information Management/Information Technology, Contracting, and/or Marketing organizations preferred
• Understanding of planning, execution, and measurement of sales and contracting processes
• Understanding of business, Key Account Management planning, and/or deal performance
• Understanding of agile methodologies and product-development processes
• Experience partnering with Marketing, Field Sales, and Information Management/Information Technology organizations
• ETL experience with Databricks, AWS, Snowflake, or similar technologies

Demonstrates expertise in data analysis, financial planning, and performance measurement to drive strategic insights and improve sales effectiveness. Proficient in advanced data visualization and analytics tools, with a strong ability to collaborate across cross-functional teams.

• Data Analysis Techniques
• Advanced Microsoft Excel
• Data Visualization Skills
• Cross-Functional Team Leadership
• Project Management

• Data Analysis
• Financial Planning
• Performance Measurement
• Sales Planning Tools
• KPI Measurement
• Process Improvement
• Agile Methodologies
• ETL Experience

• Creative Thinking
• Problem Solving
• Effective Communication
• Influence and Consensus Building

• BS/BA in Business
• MBA or MS Preferred

• Key Account Management
• Commercial Strategy
• Field Sales
• Contracting
• Market Dynamics

• Tableau
• Qlik
• Power BI
• SPSS
• SAS
• Python
• R
• MS Office
• Databricks
• AWS