Associate Engagement & Experience Coordinator

Position Overview The Associate Engagement & Experience Coordinator provides centralized operational and administrative support across Burlington’s Culture & Community Impact organization, providing coordination, workflow management, communications administration, project support, and operational execution across Associate Engagement & Experience, Workplace Culture & Belonging, Community Impact, and Enterprise Events & Experience.

The role provides shared operating infrastructure across CCI by coordinating workflows, maintaining visibility to priorities and deadlines, facilitating cross-functional processes, and supporting the administrative execution of enterprise programs. Reporting administratively to the Director, Associate Engagement & Experience, this role provides operational support across the Culture & Community Impact organization.

This role serves as the primary coordinator for departmental communications, project administration, operational processes, and enterprise meeting coordination. The position plays a critical role in enabling the successful execution of departmental priorities through strong organization, communication, follow-through, and operational support.

A Day in the Life Communications Coordination & Enterprise Liaison
• Serve as the primary coordination point between Culture & Community Impact and Internal Communications for communication intake, routing, approvals, publishing schedules, and execution timelines.
• Partner with Internal Communications, Store Operations and key stakeholders to facilitate communication and execution of enterprise-facing initiatives.
• Manage communication request workflows and maintain visibility into communication deadlines, dependencies, and publication schedules.
• Facilitate review and approval processes for associate-facing communications, announcements, campaigns, and program materials by routing materials to the appropriate stakeholders, tracking feedback, and following up on outstanding actions..
• Maintain department communication calendars and enterprise milestone schedules.
• Monitor deadlines and proactively follow up with stakeholders to help keep communication deliverables and program commitments on track.

Department Operations & Workflow Management
• Maintain department-wide project trackers, milestone schedules, operating calendars, status reports, and action-item logs.
• Coordinate follow-up activities and provide visibility into key deadlines, deliverables, and next steps across departmental initiatives.
• Support annual planning cycles through maintenance of planning documents, trackers, timelines, and meeting coordination.
• Maintain department resource libraries, templates, standard operating procedures, and documentation repositories.
• Track project status, dependencies, risks, and stakeholder commitments and provide regular updates to department leaders.
• Support business reviews, planning sessions, leadership meetings, and departmental operating reviews.
• Maintain centralized visibility across team priorities to support execution and accountability.

Financial, Vendor & Administrative Operations
• Process invoices, purchase orders, vendor payments, and reimbursement requests across departmental programs and initiatives.
• Coordinate procurement-related activities and vendor onboarding requirements.
• Track expenditures and maintain budget-related documentation supporting departmental financial management.
• Coordinate budgets, invoice processing, forecasting activities, and resource management

Support reconciliation and reporting activities as requested by department leadership.
• Coordinate shipping, supply ordering, inventory management, and material distribution activities.
• Manage vendor relationships, contracts, and…