Part Time Customer Service Rep

Position Summary

The primary function of a customer service representative is to provide exceptional customer service to all customers and employees. The ideal candidate thrives in a fast‑paced, hands‑on environment. Training on product knowledge of building materials for the drywall industry will be provided.

• Provide professional phone, face‑to‑face, and written customer communications.
• Greet customers and determine problems, orders, or reasons for calling.
• Identify when to route questions to sales staff.
• Take orders at the sales counter and over the phone.
• Use company computer systems for order entry and complete sales orders.
• Tender cash sales.
• Develop product knowledge to assist customers.
• Maintain a clean and properly stocked showroom.

• High school diploma or GED equivalent.
• Ability to self‑manage and interact comfortably with the public.
• Strong organizational skills and attention to detail.
• Bilingual preferred.
• Strong computer skills.
• Communicate professionally, both verbally and in writing.

• Remain in a stationary position in an office environment approximately 70% of the time.
• Occasionally move about the office and operate basic office machinery.
• Work primarily in an office environment.

• Problem‑solve and prioritize tasks.
• Manage stress and deadlines.
• Multitask effectively.
• Analyze information and communicate solutions.
• Demonstrate sound judgement and initiative.

The base salary for this position typically falls within the range of $25.19 to $32.07 per hour. Starting wage may vary based on factors such as location, education, training, and/or experience.

• Competitive hourly pay with overtime based on business needs.
• Performance‑based bonus programs, commissions, and car allowance.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Paid time off including vacation, sick, volunteer, holidays, and floating days.
• Medical, dental, and vision coverage.
• Flexible spending accounts and company‑paid life and short‑term disability insurance.

SRS Distribution Inc., including all its subsidiaries, is an Equal Employment Opportunity employer. We provide job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender identity, age, disability, veteran status, marital status, genetic information, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

If you have a disability or are a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at  or by email at  with the nature of your accommodation request, including the business name, location, and title of the job opening.