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Customer Service Associate

Job in Paterson, Passaic County, New Jersey, 07544, USA
Listing for: General Floor Industries
Full Time position
Listed on 2026-07-29
Job specializations:
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 20 - 24 USD Hourly USD 20.00 24.00 HOUR
Job Description & How to Apply Below

Elevate Your Career with General Floor!

Are you ready to embark on a journey of growth and success? Join our dynamic team as a Counter Sales Associate at our vibrant Lawrenceville, NJ showroom. At General Floor, we're not just offering a job; we're inviting you to be part of a thriving community that values teamwork, excellence, and outstanding customer service.

Why you'll love working with us:

Teamwork and Customer Focus
:
Be a pivotal part of our friendly environment where building strong customer relationships is the heart of what we do.

Opportunity for Growth
:
We're seeking energetic individuals who are eager to learn and grow. As a Counter Sales Associate, you'll have the chance to develop your skills and drive branch sales growth while delivering exceptional service both in-person and over the phone.

Key Responsibilities Include:
  • Warmly greet customers and deliver top-notch customer service
  • Showcase and promote General Floor's diverse range of products and services
  • Provide accurate product information, pricing, and availability
  • Efficiently process orders and follow-up on quotes
  • Assist in warehouse operations when needed, including receiving, picking, and loading
Perks That Set Us Apart:
  • Ideal Hours
    :
    Say goodbye to nights and weekends - enjoy a balanced work-life schedule.
  • Career Growth Opportunities
    :
    We're committed to your professional development and offer clear paths for advancement within the company.
  • Employee Referral Program
    :
    Earn extra rewards by referring talented individuals to join our team.
  • Generous Company Benefits
    :
    Enjoy paid personal time off, holidays, and ongoing training opportunities.
  • Comprehensive Benefits
    :
    Access full medical coverage including vision and dental, along with a robust 401(k) plan with company match.

Salary Range: $20-$24/hr and bonus eligible. The listed range is a guideline and does not limit consideration of candidates with exceptional qualifications. Final compensation will be determined based on candidate qualifications, internal equity, and market factors.

EOE/DFW. No phone calls or agencies please.

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Position Requirements
10+ Years work experience
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