Family Liaison

• Position Type:
  Administration/ Student Assistance Coordinator
• Date Posted: 5/25/2026
• Location:
  
  Philip`s Academy Charter School of Paterson (High-Needs School)

The mission of Philip's Academy Charter school of Paterson (Philip's) is, we will provide a moral and rigorous education to a diverse student body, accomplished in a hands-on, technology infused educational environment that embraces differentiated instruction and individual attention that will allow our students to attend college, while developing a commitment to global citizenship, environmental sustainability, and personal virtue.

Under the supervision of the Managing Director of Curriculum and Instruction, the Family Liaison serves as a liaison between the school and students with their families to further student learning within and beyond the classroom, and also assist in resolving student issues that interfere with learning. Using a restorative approach, serves as a first point of contact in resolving families-related challenges.

The Family Liaison will provide support in the effective involvement of families, school, parents and the community to improve student academic achievement and well-being.

• Provides sound management of the day-to-day operations of Title I family and community programs
• Collaborates with school parent liaisons to develop family activities to increase student achievement
• Serves as a communication bridge between the School and Parent-led activities (Ex: attending and supporting Parent Organizations/Associations, etc.)
• Facilitates the implementation of best practices for family engagement
• Works closely with school leader and serves as a first point of contact to respond to and resolve family-related questions, challenges, and disputes (Ex: General inquiries to Grievance processing)
• Provides formal and informal feedback to school leaders regarding individual and program effectiveness that drive student achievement
• Serves as the key support resource for strategies for engaging families and federal requirements
• Provides training to parents ambassadors (and other parent groups) on building parent capacity to increase student achievement
• Develops strong formal community relationships to build capacity for families
• Develops and distributes instructional materials for schools, students and parents
• Coordinate and execute after school family activities (Ex: Family Night, Field Days, Special Family Meeting, Focus Groups, etc.)
• Use family data to drive decision making and inform school practice

• Bachelor's degree required, focus in human services field (i.e. counseling, social work, psychology)
• Prior experience in a school setting preferred
• Valid Certificate in Educational Field preferred
• Background in public relations or similar field - Preferred
• Bilingual in Spanish and English (Oral and Written)
• Ability to communicate effectively both orally and in writing
• Strong organizational skills
• Exceptional customer service
• Leadership and problem-solving abilities
• Ability to work with others in a cooperative and flexible manner
• Experience working with parent and community groups
• Demonstrated expertise in delivery of professional learning
• Knowledge and experience designing instructional plans for students and parents
• Experience collaborating with families on assisting students instructional
• Proficient in Microsoft Products (ex: Word, PowerPoint, Excel) and Google Suite, etc.

• Requires the ability to maintain emotional control under stress
• Ability to stand, walk and sit—occasionally required to stoop, kneel, crouch or crawl
• Maintain a strong business-professional appearance