Bilingual School Operations Coordinator

Company Description About KIPP New Jersey

KIPP New Jersey is part of the nationally recognized “Knowledge Is Power Program” network of free, open-enrollment, college-preparatory public schools dedicated to preparing students for success in college and in life. In 2002, KIPP New Jersey first opened its doors in Newark’s South Ward as a single class of 80 fifth graders and has since grown to educate students in grades K-12 across 18 schools in Newark, Camden, and Paterson.

More than 90% of KIPP New Jersey students currently qualify for free or reduced meals.

As an Operations Coordinator, you will be the cornerstone of smooth and effective school operations. Your role involves being the first point of contact for families, students, and community members, ensuring a welcoming and organized environment in our main office. You will be responsible for a variety of tasks that contribute to the overall success of the school's operations, from managing communications to maintaining student files and supporting daily operational needs.

• Front Desk Management: Welcome visitors, answer calls, and manage the visitor management system.
• Administrative Support: Handle inquiries, assist with school wide communications, and manage office supplies.
• Student Enrollment & Attendance: Support enrollment processes, maintain student records, and participate in efforts to improve attendance.
• Operations Support: Assist with school events, maintain a clean and organized office, and contribute to the smooth operation of school systems.
• Technology & Data Management: Maintain office technology, assist with Tier 1 technology support, and ensure accuracy in information systems.

• Bilingual:
  Spanish (Highly Preferred)
• Excellent organizational and communication skills (both written and oral)
• High proficiency in Microsoft Office, Google Suite, and keyboarding

• Perform duties with a high degree of professionalism, customer-service, and positive energy
• Can work with a team on collaborative projects
• Remain calm, flexible, and solutions-oriented in high-stress situations, competing priorities, and external pressures
• Do whatever it takes to ensure our teachers and students have what they need to be successful
• Build strong relationships with and relate to a diverse population of students, families, colleagues, and community members
• Self-starter and fast learner that can follow through independently on stated goals with high attention to detail

• Previous experience in a customer service-oriented role
• Previous experience in an educational or non-profit setting
• Proficiency in Spanish; may be considered a “must-have” depending on population served
• Bachelor's degree

The salary range for this role is $45,000-$50,000. Salary ranges at KIPP are set based upon the role level and function using benchmarks in the education and non-profit sector and allow for growth within the role. Individual compensation within this range will be set based on a variety of factors, including but not limited to: relevant professional experience and qualifications; education, skills and training;

and market conditions.

In addition to a competitive salary, we a generous benefits package including, but not limited to, the following:

• Robust benefits that include medical, dental, and vision
• Optional participation in the KIPP NJ 403b retirement plan, including matching contributions
• A school-issued laptop
• Generous Time-Off including 3.5-4 school vacation weeks (depending on the year), as well as, allocated sick and personal days
• Up to 12 weeks 100% parental leave for primary caregivers
• Employer paid life insurance
• Extensive optional ancillary…