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IT Consultant Systems Analyst IT Project Manager IT Support

Guidewire Incident Management Lead — SLA Champion

Job in Paterson, Passaic County, New Jersey, 07544, USA
Listing for: ValueMomentum
Full Time position
Listed on 2026-02-12
Job specializations:
  • IT/Tech
    IT Consultant, Systems Analyst, IT Project Manager, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology solutions company is seeking a Senior Associate to lead incident management operations in Guidewire environments. This mid-senior level position requires 8-12 years of IT experience with strong expertise in Guidewire Insurance Suite and ITIL processes. The role involves collaboration with stakeholders, monitoring system alerts, and mentoring teams to ensure service level agreements are met. Ideal candidates will have hands-on experience with GOSU and incident lifecycle management.
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