Sr Lead Consultant - Enterprise Apps

Overview

Long Description. Hybrid (3 days on-site).

Role Locations: Alpharetta, GA;
Charlotte, NC;
Chicago, IL;
Conshohocken, PA;
Dallas, TX;
Garden City, NY;
Houston, TX;
Morristown, NJ;
Mt. Juliet, TN;
New York, NY;
Purchase, NY

This role serves as the SAP QA Lead, responsible for driving quality assurance across FS-CD, FS-RI, SAP Business Partner (BP), Workflow, and FI-GL modules. The position oversees a blended onshore/offshore team and advances test automation strategies to improve speed, coverage, and reliability. Ideal candidates bring deep SAP module expertise and Property & Casualty (P&C) insurance domain knowledge, translating business requirements into risk-based QA approaches.

Key priorities include expanding automation frameworks, establishing measurable QA standards, and collaborating with stakeholders to align testing with end-to-end processes and integrations (including Guidewire and other upstream systems). Although this is a lead role, hands-on involvement is expected to meet delivery commitments within a small-team environment.

• 10+ years of SAP QA Manager or Lead experience in FS-CD, FS-RI, SAP BP, Workflow, and FiGL modules.
• Proficiency with SAP TOSCA Automation Tool and SAP Solution Manager (Sol Man).
• Ability to create new test cases, analyze failures, and independently maintain/fix test scripts.
• Strong collaboration skills to work across various SAP teams and comprehend automation requirements.
• Minimum 2+ years of Business Analysis (BA) and/or Quality Analyst (QA) experience in the Property & Casualty (P&C) insurance sector.
• Experience in BA and/or QA application maintenance, enhancement, and Production Support in IT systems.
• Knowledge of SAP BAPI/RFC and integration experience with upstream applications, particularly Guidewire or similar Policy/Claim Administration Systems.
• Proficient in developing and reviewing test plans, scenarios, cases, scripts, and in bug/defect analysis.
• Experience with SAP ChaRM for release management and coordination with SAP BASIS teams for production deployments.
• A solid foundation in SAP and a thorough understanding of software testing life cycles.

• Experience leading teams in an onsite-offshore working environment model.
• Knowledge of the insurance and/or reinsurance domain is a plus.

• Quality Assurance Leadership:
  Proactively ensure that the delivered product is of excellent quality by implementing rigorous testing practices.
• Establish quality standards and best practices to minimize the likelihood of defects being identified by end users.

• Lead and mentor a geographically distributed QA team (onshore and offshore) that emphasized accountability, collaboration, and continuous improvement.

• Design and execute an automation roadmap that scales test coverage without increasing headcount.
• Oversee creation, maintenance, and reliability of automated test scripts and frameworks aligned to project goals.

• Master end-to-end business processes to ensure comprehensive coverage across SAP modules and integrations.
• Collaborate with business analysts, product owners, and stakeholders to align testing efforts with business requirements.

• Design, develop, and maintain detailed, comprehensive, and well-structured test plans and test cases.
• Review test cases created by team members to ensure alignment with business goals and functionality requirements.
• Execute test cases and analyze results to identify issues and ensure high-quality deliverables.

• Document test case results thoroughly, including detailed descriptions of testing scenarios, steps, and outcomes.
• Present test case results to user acceptance testers (UAT) to build confidence in the quality assurance process and testing efforts.
• Reduce the amount of additional testing required during UAT by providing clear evidence of comprehensive testing coverage.

• Proactively identify, document, and track software defects, ensuring timely resolution by collaborating with development teams.
• Perform root cause analysis of defects and recommend improvements to avoid recurrence.

• Serve as the primary point of contact for QA-related activities within projects, ensuring clear communication with stakeholders.
• Collaborate with development, product management, and operations teams to establish realistic timelines for testing and delivery.

• Continuously evaluate and improve QA processes, tools, and methodologies to enhance efficiency and effectiveness.
• Stay current with industry trends and emerging technologies in software testing and quality assurance.

• Conduct risk assessments to identify potential quality issues and prioritize testing efforts accordingly.
• Ensure that potential risks are communicated to stakeholders with actionable mitigation plans.