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IVR & Conversational AI Engineer; Genesys Cloud CX
Job in
Paterson, Passaic County, New Jersey, 07544, USA
Listed on 2026-06-04
Listing for:
6AM City, LLC
Full Time
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
Cloud Computing, Technical Support
Job Description & How to Apply Below
6AM City, LLC is looking for a professional to enhance application development for the Genesys contact center. This role involves collaborating with stakeholders, optimizing chatbot performance, and designing conversation flows across multiple channels.
The ideal candidate will possess strong hands-on experience with Genesys Cloud CX, excellent troubleshooting skills, and a focus on improving user interactions.
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