Manager, Systems Architecture

Join our team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June. Together, we build innovative and useful products that elevate people's lives everywhere, every day.

Look around your home, and you'll find us everywhere—in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward‑thinking people committed to developing a culture of inclusion.

Manager, Systems Architecture

IT

As Manager, Systems Architecture, you will serve as a key technical leader across our global Direct‑to‑Consumer (DTC) ecosystem, partnering closely with the Director, Systems Architecture to shape and execute our technology strategy. You’ll lead the design and evolution of scalable, secure, and high‑performing e‑commerce solutions supporting iconic brands.

• Design and own end‑to‑end technical architecture across backend, frontend, integration, Dev Ops, and analytics layers
• Translate business requirements into technical specifications, architecture diagrams, and cohesive solution designs
• Produce and maintain clear architecture documentation (e.g., Confluence) to support engineering and business alignment
• Evaluate and recommend technology solutions and integration patterns
• Provide effort sizing and high‑level estimation for architectural deliverables
• Ensure all solutions are scalable, secure, performant, and maintainable

• Lead architecture reviews across all DTC engineering teams
• Define, document, and enforce architectural standards, patterns, and guardrails
• Conduct code and design reviews to ensure architectural alignment and consistency
• Enforce best practices across backend, frontend, integration, Dev Ops, and analytics teams
• Identify, manage, and drive down technical debt while promoting long‑term platform health

• Partner closely with engineering managers, lead engineers, and cross‑functional teams across the DTC ecosystem
• Resolve cross‑cutting technical dependencies and design conflicts between teams
• Coordinate architectural decisions spanning multiple teams, systems, and product lines
• Represent the architecture function in project discovery, planning, and stakeholder communications
• Ensure architectural decisions support delivery timelines, budgets, and business goals

• Contribute to and help shape the multi‑year DTC technology roadmap
• Drive modernization initiatives, platform upgrades, and migration strategies
• Evaluate emerging technologies and recommend adoption where impactful
• Assess cost, risk, and ROI trade‑offs for key architectural decisions

• Act as the architectural escalation point for complex, cross‑team production and design issues
• Lead root cause analysis for incidents with architectural impact and implement systemic improvements to prevent recurrence
• Safeguard platform stability, scalability, and reliability across global e‑commerce systems

• Mentor engineers and engineering managers on architectural thinking and design principles
• Coach and develop lead engineers into future architects
• Identify skill gaps and help build targeted training and development plans
• Foster a culture of technical excellence, collaboration, and continuous improvement across distributed teams

• Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field
• 10+ years of software engineering experience, including 5+ years in solution or systems architecture
• 5+ years of experience architecting Adobe Commerce (Magento 2) or comparable enterprise e‑commerce platforms
• 3+ years in a technical lead or engineering management role
• 3+ years designing cloud‑based solutions on AWS (or similar) within Linux environments
• Proven experience leading architecture across cross‑functional teams (backend, frontend, integration, Dev Ops, analytics)
• Strong programming background in modern languages (e.g., PHP, Python,…