Recreation & Parks - Assistant Recreation Manager - EB Ice Arena

Assistant Recreation Manager – East Brunswick Ice Arena

The Township of East Brunswick is accepting applications for a full‑time Assistant Recreation Manager – East Brunswick Ice Arena within the Department of Recreation & Parks. This role will support the General Manager in day‑to‑day operations and play a critical leadership role in the daily operations and programming of the East Brunswick Ice Arena. The position will oversee front‑of‑house operations, customer service functions, financial controls, and recreation/event/program support while working collaboratively with the Operation and Program leads.

The goal of this position is to create and maintain a professional, first‑class service department while ensuring operational excellence and strong staff leadership.

• Overseeing daily entrance operations, admissions, skate rentals, locker room key control, and customer flow.
• Supervising full‑time and part‑time staff through hiring, training, scheduling, and performance management.
• Overseeing financial closeouts, deposits, purchasing, vendor coordination, facility access systems, and in‑arena communications.
• Providing leadership coverage during peak programming, events, and emergencies, and assuming operational responsibility in the absence of the General Manager.
• Assisting with the management of POS system and program management software.
• Managing arena access cards and Everbridge alerts as needed & coordinating locker room key control in collaboration with programming staff.
• Delivering prompt and professional solutions to in‑person, phone, and email inquiries.
• Providing comprehensive facility tours and maintaining strong public presence.
• Related tasks as assigned.

• Health insurance
• Vision insurance
• Life insurance
• Flexible spending account
• Employee assistance programs
• Retirement plans; 457b and pension
• Paid time off for vacation, sick leave, personal, and holidays

• Ability to lead a large part‑time staff in a fast‑paced environment.
• Ability to manage multiple priorities simultaneously.
• Ability to perform with minimal supervision and exercise sound judgment.
• Strong organizational and conflict resolution skills.
• Proficient in POS systems, Microsoft Suite, and software management.
• Experience supervising customer service or recreation staff preferred.
• Experience in a recreation facility, sports venue, or high‑volume public environment preferred.

• Education:
  
  Bachelor’s Degree in Recreation/Sports Management, Business, Education, Public Administration, or related field preferred but not required.
• Certified Ice Rink Administrator (or ability to obtain) preferred.
• Valid NJ driver’s license.
• Certified Ice Rink Administrator through the US Ice Rink Association and/or ability to obtain.
• Membership in the New Jersey Recreation and Parks Association and the Certified Parks and Recreation Professional (CPRP) Certification is preferred (or ability to maintain).
• Certification in Standard First Aid/CPR/AED is preferred.

The Township reserves the right to hire prior to closing submission of applications. It is the policy of the Township of East Brunswick to provide equal opportunity in its employment on the basis of merit and fitness and without discrimination because of race, religion, color, sex, political affiliation, national or origin, physical or mental disability, marital status, age or military service.

As per the State of New Jersey, if you begin your employment on September 1, 2011 or later, you must reside in New Jersey. If you do not, you have one year after the date you accept employment to relocate your residence to New Jersey. If you do not do so, you are subject to removal from your employment.