Press Instructor – Print Applications, Productivity

Job Responsibilities

• Training and instructions for customers on all Heidelberg sheetfed Products.
• Successful commissioning and instruction on Press installations.
• Print Color management and optimization of makeready processes.
• Efficient troubleshooting on all Print Application service calls.
• Professional communication with customers at all levels regarding Heidelberg products and how the products can increase productivity.
• Stay current with Industry Print application related training including the latest software Innovations.
• Promote the concept of Heidelberg Performance Services:
  Training, Consulting, Software and Consumables.
• Active and self-starting in the support of the Saphira consumable products.
• Assist in onsite Productivity evaluations for the customer.

• 3-5 years of job related experience
• Strong knowledge of computers (Windows and Mac OS) and networking
• MS Office Suite proficient
• Self-starter and able to take on difficult problems and work them through to resolution
• A comfortable and confident speaker able to communicate effectively to a wide audience from all levels within and outside the organization
• Able to manage multiple high-priority action items
• Basic math skills, add, subtract, multiply, and divide.
• The ability to use job related testing equipment and be able to calibrate.
• Be able to follow detailed instructions in service manuals for repairs and instruction.
• Know how to use basic hand tools.

Demonstrates expertise in Print Color Management, Troubleshooting, and Customer Training for Heidelberg Products, while effectively communicating with diverse audiences. Proficient in using job-related testing equipment and managing multiple priorities to enhance customer productivity.

• Print Color Management
• Troubleshooting
• Customer Training
• MS Office Suite Proficiency
• Networking Knowledge

• Print Application Service
• Commissioning
• Makeready Process Optimization
• Basic Math Skills
• Job Related Testing Equipment Calibration

• Professional Communication
• Self-Starter
• Problem-Solving
• Effective Speaker
• Multi-Priority Management

• Heidelberg Products
• Saphira Consumables
• Performance Services
• Productivity Evaluations
• Industry Print Application Training

• Windows
• Mac OS
• Basic Hand Tools