Head of PSA Hong Kong

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.

As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

We’re looking for a Head of PSA Hong Kong to join our team to 10x our submission growth in the geo. This role will actively look for ways to deliver an incredible experience to our customers and look at ways to improve the submission process and expand the Collectors footprint in the emerging market.

You'll report to the Head of International Expansion, APAC and work from our Hong Kong office.

There is 30%+ of heavy travel required for this role.

What You’ll Do:

Execute Sales Strategy:
Lead the development and execution of the sales and growth strategy for the APAC region

Partnership Development and Customer Relationships Ownership:
Build and maintain strong relationships with major consumer brands to secure partnerships and drive submission growth

Cross-Functional Collaboration:

Work closely with Operations, Marketing, and Finance teams to ensure the successful delivery of launches and campaigns

Market Monitoring and

Innovation: Monitor market trends, competitor activity, and identify opportunities for innovative growth

Customer Success:
Manage and grow relationships with key customers, acting as their primary point of contact, and ensure high customer retention and satisfaction levels by delivering exceptional service and support

Lead Scaled Growth:
Create standard operating procedures for new processes and help to build out our employee resource hubWho You Are:6+ years of experience in business development, sales, or regional growth strategy. You have a proven track record of scaling a business or territory

Can bring an established network of relationships with brands, distributors, or key players in the APAC region. Experience in collectibles, luxury retail, or sports marketing is a significant advantage

Have a genuine interest in (or a deep willingness to master) the hobby. You understand the emotional and financial value of grading and can speak the language of collectors and investors.

Thrive in "10x" environments. You are comfortable with ambiguity, possess strong analytical judgment, and can pivot between high-level strategy and the tactical execution of a regional launch

Can work effectively across different time zones and cultures, acting as the local voice of the Hong Kong market while aligning with Global/US headquarters

Excellent communication and presentation skills

Strong analytical (strategic and creative) capabilities and judgment

Business level proficiency in English and Mandarin/Cantonese Valid passport

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