Health Systems Field Sales Liaison

About Mc Kesson

McKesson is a Fortune 10 company that delivers insight, products, and services to help improve healthcare accessibility and affordability across the United States.

McKesson’s US Pharmaceutical division is seeking a Health System Account Liaison to serve as the primary customer relationship partner for our health system accounts, including hospitals, integrated delivery networks, and long‑term care providers.

• Manage customer relationships as the primary day‑to‑day contact for small‑to‑mid‑size health system accounts, proactively addressing issues and ensuring high levels of customer satisfaction.
• Support the field sales team by handling sales‑support tasks and administrative functions, enabling senior sales executives to focus on strategic account growth and engagement.
• Coordinate cross‑functionally between customers and internal McKesson teams (operations, supply chain, contracting) to resolve service issues and communicate updates effectively.
• Drive the customer roadmap by partnering with field sales to execute account renewal strategies and identify opportunities to present products, solutions, and services that benefit the customer.
• Navigate contracting processes by supporting or leading contract negotiations for assigned accounts.
• Spend the majority of time on‑site at customer locations, building trust and strengthening partnerships through regular face‑to‑face engagement.

• Degree or equivalent experience with typically 2+ years of relevant experience.
• 2+ years of experience in healthcare, pharmaceutical distribution, sales support, or customer‑facing account management.
• Demonstrated experience managing customer relationships or resolving customer escalations.
• Intermediate proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Valid driver’s license with a clean driving record.

• Experience working within health systems, hospital pharmacy operations, or pharmaceutical supply chain.
• Familiarity with customer satisfaction metrics (e.g., Net Promoter Score) and account management tools.
• Strong verbal, written, and interpersonal communication skills with the ability to engage effectively across all levels of a customer organization.

• Ability to travel up to 75%, including regular on‑site visits to customer locations across an assigned territory.
• Must be able to work in a field‑based environment with frequent travel by car.

Total Target Cash (TTC) Pay Range: $100,800 – $168,000. TTC is defined as base pay plus target incentive. Other compensation such as an annual bonus or long‑term incentive opportunities may be offered.

McKesson is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us at Disabili (United States) or  (Canada).

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