Client Partner

About Position

We are hiring an AVP, Sales to drive growth in the Contact Center and CCaaS-UCaaS segment within the professional engineering services space. The role, preferably based in New Jersey or any EST location, requires 20+ years of experience, including 10+ years in selling services and IP‑led solutions. The individual will lead a small team, with a strong focus on large deal creation and strategic client engagement.

• Role: AVP Sales, CX and Contact Center Intelligence (CxCI)
• Location:
  New Jersey (preferred)

• The AVP Sales will be responsible for defining and executing sales strategies to drive revenue growth in the Contact Center and CCaaS-UCaaS space.
• Identify and target key accounts, develop account plans, and work closely with internal stakeholders to position high-value engineering services and IP‑led solutions.
• Manage a robust pipeline, lead large deal pursuits, and build strong relationships with customers and partners to ensure long-term business success.

• Drive "CX-Contact Center Intelligence" BU growth in the CMT-HiTect vertical, product engineering in the CCaaS-UCaaS segment, and GTM with the alliance team.
• Have experience in the Contact‑Center / CCaaS market segment.
• Possess 20+ years of career experience, including 10+ years in selling professional engineering services and IP‑led solutions.
• Experience in large‑deal creation and closure is required.
• Develop and implement sales strategies: identify target accounts, create account plans, and design sales tactics to promote the company’s solutions or services.
• Manage the sales pipeline: ensure a healthy pipeline of qualified leads and opportunities; build and maintain strong relationships with key customers and partners.
• Competitive salary and benefits package.
• Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications.
• Opportunity to work with cutting‑edge technologies.
• Employee engagement initiatives such as project parties, flexible work hours, and long‑service awards.
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents.

• Accelerate growth, both professionally and personally.
• Impact the world in powerful, positive ways, using the latest technologies.
• Enjoy collaborative innovation, with diversity and work‑life wellbeing at the core.
• Unlock global opportunities to work and learn with the industry’s best.

Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.