Dealer Representative ​/ Dealer Solutions Manager (Southern New York​/Northern New Jersey

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Origence CUDL has spent 30 years helping credit unions modernize lending through leading SaaS solutions. Our mission is rooted in service: empowering credit unions across the United States to deliver accessible, competitive financing for their members and dealer partners. We invest in our people, encourage innovation and ownership, and build for long-term success through collaboration, accountability, and operational excellence.

We’re looking for a Dealer Solutions Manager to grow and strengthen relationships with dealer clients across a defined territory. In this role, you’ll serve as a trusted partner to dealerships, helping them get the most value from the CUDL platform and related Origence solutions. You’ll drive product adoption, support retention and revenue growth, expand lender engagement, and create an outstanding dealer experience through consultative relationship management and market insight.

Location requirement: Candidates must be based in Southern New York State or Northern New Jersey.

• Build strong relationships across dealership organizations through in-person visits and consistent partnership, delivering an exceptional CUDL experience in your assigned territory.
• Coach and train dealer personnel on lender programs and portal capabilities to increase platform adoption and lender penetration.
• Advise dealer partners on AutoSMART and digital retail marketing solutions so they can strengthen their market position and customer experience.
• Promote strong, productive partnerships between dealer clients and lender partners.
• Partner closely with internal support, product, and lender experience teams to coordinate account support, share market feedback, and deliver effective field support, including joint dealer visits when needed.

• Grow and retain business within your territory by expanding relationships with existing dealers and aligning activity to business goals.
• Represent and sell the full Origence dealer product portfolio, including CUDL, AutoSMART, Vehicle Inventory Display, DMS, digital retail marketing solutions, and related offerings.
• Support dealer ownership transitions by working with buyers and sellers, gathering accurate information, and helping move contracts to execution smoothly.
• Own performance against regional business plan goals across dealer-focused Origence products.

• Train dealer teams on CUDL Dealer Portal functionality, system enhancements, and related products to support long-term success.
• Maintain accurate dealer contact and account information within internal systems.
• Provide responsive service and support to assigned CUDL dealer accounts.
• Help ensure dealer account billing remains current and assist with past-due account follow-up when needed.
• Work with dealer teams across fleet, finance, marketing, BDC, internet, and related functions to support consistent auto marketing and advertising execution.

• Track client activity in Salesforce or other CRM tools on a weekly basis, or as directed.
• Share relevant market trends and insights affecting both the dealer retail market and the credit union industry with leadership.

• Bachelor’s degree or equivalent practical experience.

• 3+ years of success in indirect auto finance, automotive digital retail marketing, or a closely related field. Salesforce experience is a plus.

• Self-starter who can work independently and take initiative.
• Strong verbal, written, presentation, and analytical skills.
• Ability to prioritize effectively, manage multiple responsibilities, and deliver against deadlines and goals.
• Strong problem-solving and troubleshooting skills within dealership business environments.
• Excellent customer service skills with internal…