Lead Case Manager

Are you passionate about making a difference in others' lives? Then come join the Straight and Narrow team!

Headquartered in Paterson, NJ, Straight and Narrow is the largest program of its kind. We provide innovative and compassionate services to individuals struggling with substance use and co-occurring disorders. We are looking for dedicated, caring and compassionate people to work in our Residential/Outpatient Treatment Facilities and Community Programs.

Location:
All Straight & Narrow Locations

The Lead Case Manager functions as an integral part of the treatment team and provides primary social service care to a caseload of residential addiction treatment clients in residence.

• Provide case management for a caseload of residential/ addiction treatment male or female in residence/ including the following tasks:
• Serve as the Lead Trainer for new case managers, clinical and OP, residential life staff, and assist in cross training
• Serve as a liaison between Straight & Narrow, Drug Court/Probation, DCP&P and all other social service agencies, including the scheduling of Case Conferences, onsite visits as necessary.
• Ascertain whether client needs birth certificates, social security cards or an identification card. Determine status of their TANF, food stamps, Medicaid benefits (if applicable).
• Send for ad/or make appointments for client to go for any of the above that are missing.
• Open client’s welfare case in Passaic County and/or county of origin when completing treatment. Obtain any documents necessary to do this. Close client’s welfare case in sending county (if applicable).
• Open client’s Medicaid case immediately upon receipt of all required documents (if applicable).
• Assist in training new case managers in all departments.
• Set up a Case Conference with client’s, DCP&P/referral source within first month of client’s admission.
• Schedule outside appointments for welfare, WIC, social security, Probation/ visits, Section 8 applications, job search, trips to IOP for interviews, etc.
• Close out client’s account at S & N before he leaves, transferring all personal documents to her/him. Fill out form that gives client a checklist of what to do upon discharge and give her a letter to take to her first welfare appointment.
• Close out client’s Passaic County welfare case (if applicable).
• Provide clients on caseload with referrals to other agencies (i.e., health. Psychiatric, vocational rehabilitation and public assistance) for concurrent and continued care as part of case management
• Facilitate group and didactics as scheduled by supervisor i.e., Parenting Classes, court orders, etc
• Assist clients with linkages to Parental Early Intervention Services
• Submit documentation of all groups, didactics and individual client sessions to supervisor daily.
• Participate in community outreach services
• Assist with coverage of clinical responsibilities as assigned by your supervisor
• Maintain social services portion of clients’ charts as per the Division of Mental Health and Addiction Services (DMHAS) and CARF guidelines, ensuring that the file is up- to-date for all documentation.
• Attend regularly scheduled case Management Meetings, MDT meetings for clients on caseload, providing information on each client’s progress, legal situation, social service benefits and housing situation.
• Provide referrals for clients to other agencies (i.e., health, psychiatric, vocational rehabilitation and public assistance) for concurrent and continued social services and care.
• Encourage clients’ attendance and participation in AA/NA/GA.
• Provide crisis intervention as necessary.
• Follow all Electronic Health Records (EHR) policies.
• Provide documentation of progress made towards obtaining the CADC/LCADC certification
• Maintain professionalism, ethical conduct and appropriate boundaries at all times while delivering direct services to clients or representing the agency in accordance with agency standards and substance abuse best practices.
• Other duties as assigned by the administration

For full time positions, we offer medical, vision, dental, life and supplemental life insurance. Accidental and Critical Illness Insurance, 403B with employer match, Paid Time off (PTO), in house training seminars, two training days for certified professionals. SN also offers supervision for those individuals trying to become licensed in NJ as a LCADC/CADC, LSW, LCSW, LAC, LPC and LMFT. We participate in employee discount programs such as the Working Advantage program.

Must have a minimum of High school Diploma, preferred BA/BS or MA/MS/MSW degree. Minimum experience of 3 years in the human services field. Enrollment in CADC/LCADC courses, experience in case management and knowledge of addiction and co-occurring preferred. Must be computer literate and possess ability to type and have a valid Driver’s license.