Assistant Night Warehouse Manager

Assistant Night Warehouse Manager

The Assistant Night Warehouse Manager supports the Night Warehouse Manager in the execution of all night shift warehouse operations within a fast-paced unionized distribution environment, with primary focus on outbound order selection and delivery fulfillment activities. This position assists in ensuring customer orders are picked accurately, staged properly, and completed on schedule to support daily truck routing and delivery requirements. Working as part of the night shift leadership team, the Assistant Night Warehouse Manager provides frontline operational leadership, employee support, and executional oversight throughout the shift while partnering closely with the Night Warehouse Manager and Night Warehouse Administrative Assistant.

This role helps drive safety, productivity, accountability, operational consistency, and continuous improvement among union warehouse associates and serves as acting shift leadership when designated by the Night Warehouse Manager.

Essential Functions

• Support the Night Shift Manager in overseeing all night shift outbound picking operations to ensure customer orders are completed accurately, efficiently, and on time.
• Ensure all routed deliveries are fully picked, staged, verified, and prepared for outbound loading operations.
• Monitor workflow and labor allocation to support productivity, service levels, and operational priorities.
• Coordinate with Routing, Transportation, Shipping, Inventory Control, and Warehouse leadership teams to ensure operational alignment.
• Ensure priority orders, late additions, will-call requests, and operational changes are communicated and executed appropriately.
• Monitor warehouse flow and operational bottlenecks and implement corrective actions as needed.
• Ensure warehouse procedures and operational standards are consistently followed.
• Support inventory movement, replenishment, and warehouse organization activities as operational needs require.

• Support the Night Shift Manager in maintaining leadership presence and operational oversight during night shift operations.
• Provide day-to-day leadership, coaching, and operational support to union warehouse associates while assisting the Night Shift Manager with employee accountability and performance management activities.
• Maintain active floor presence and operational oversight throughout the shift while supporting priorities established by the Night Shift Manager.
• Assist with shift startup meetings, operational updates, employee communications, and performance discussions.
• Monitor employee productivity, attendance, work quality, and adherence to operational standards.
• Support the Night Shift Manager with staffing, onboarding, employee development, and training activities.
• Assist with operational planning and labor management initiatives.

• Operate effectively within a unionized work environment while adhering to collective bargaining agreements, established work rules, and company policies.
• Maintain professional working relationships with union representatives and warehouse employees.
• Hold employees accountable to work rules, attendance expectations, productivity standards, operational procedures, safety requirements, and workplace conduct expectations.
• Assist the Night Shift Manager with coaching, performance counseling, documentation, and corrective action processes in coordination with Human Resources and warehouse leadership.
• Participate in grievance investigations, fact-finding meetings, and labor discussions as required.
• Promote employee engagement, teamwork, accountability, and operational ownership.

• Maintain compliance with OSHA regulations, company safety policies, and warehouse operating procedures.
• Promote and reinforce safe work practices throughout the warehouse.
• Conduct safety observations and ensure unsafe conditions are corrected promptly.
• Investigate accidents, incidents, product damage, and near misses and implement corrective actions as needed.
• Ensure powered industrial equipment inspections are completed and documented.
• Maintain warehouse cleanliness, organization, and housekeeping standards throughout all operational areas.
• Oversee execution of warehouse cleaning schedules and housekeeping expectations.
• Ensure aisles, pick locations, docks, staging areas, battery charging stations, and common work areas remain clean, organized, and operationally efficient.

• Ensure effective utilization of warehouse management systems (WMS), RF scanners, labor management systems, handheld devices, and operational reporting tools.
• Monitor technology utilization and compliance rates across warehouse teams.
• Ensure inventory transactions, picks, replenishments, and operational system activities are completed accurately.
• Utilize warehouse reporting and operational data to monitor productivity and identify performance improvement opportunities.
• Coordinate with IT and warehouse leadership regarding operational system issues and technology improvements.

• Monitor and manage outbound productivity and operational…