Mortgage Processor - RIHousing

Mortgage Processor

This is a hybrid position based in Providence, Rhode Island. As a core member of the Home ownership team, you will collaborate in person while delivering exceptional customer service and ensuring each loan moves from origination to closing in compliance with all program guidelines.

• Review residential mortgage loan applications and automated underwriting findings for accuracy, completeness, and compliance with investor, RIHousing program, and underwriting guidelines.
• Verify application information through third‑party sources; conduct follow‑ups with external parties; maintain tracking logs; and ensure data integrity within the loan origination system.
• Ensure all loan‑level documents are completed on time, including required application documents, TRID disclosure forms, Loan Estimates, changed‑circumstance documentation, and customer correspondence.
• Perform asset and credit analysis of mortgage applications before submission to the manager for pre‑underwriting review.
• Communicate with customers, Loan Officers, and Realtors throughout the processing period; respond to inquiries; request additional information; prepare weekly status reports; and convey underwriting decisions to all parties.
• Complete final review to confirm that all loan commitment conditions have been satisfied; notify borrower, Loan Officer, and Realtor once conditions are cleared and the file is sent to scheduling and closing.
• Support the Quality Control department with pre‑closing and post‑closing analyses.

• Ensure applications move efficiently through the pipeline by applying strong attention to detail and sound judgment.
• Contribute to a smooth and timely loan cycle by executing key processing and operational functions with accuracy and consistency.
• Strengthen customer and partner relationships through responsive, professional communication.
• Support departmental goals by completing administrative tasks and participating in special projects that enhance workflow, compliance, and service delivery.

• Four years of residential mortgage loan processing experience or equivalent industry experience.
• Working knowledge of FHLMC, FNMA, FHA, VA, and MI guidelines.
• Strong communication, computer, organizational, and problem‑solving skills.
• Associate’s degree in real estate, business administration, or related field (preferred).

$51,896.00 – $62,276.00 (base annual full‑time salary). The actual salary offered will depend on factors such as experience, education, and other job‑related qualifications.