Cloud Engineer

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

The Staff Cloud Engineer will be responsible for designing, implementing, and maintaining the infrastructure and services supporting the organization's operating systems. In this role, you will collaborate with cross‑functional teams, architect solutions that ensure reliability, security, and scalability. The Staff Cloud Engineer's work will include automating infrastructure management, driving operational excellence, and enabling business agility through cutting‑edge cloud solutions. This role demands a balance of strategic planning, hands‑on engineering, and effective incident management to maintain high availability and business continuity.

• Design and maintain secure, scalable cloud and on‑premises (Kubernetes, VMWare, Open Shift Virtualization) infrastructures
• Collaborate with key stakeholders to identify platform requirements and architect resilient solutions across cloud environments
• Implement security controls aligned with industry standards (e.g., NIST, CIS, HIPAA)
• Oversee the implementation of Infrastructure‑as‑Code (IaC) tools like Terraform or Ansible to ensure consistent infrastructure deployments

• Develop automation to streamline the provisioning, management, and maintenance of infrastructure resources
• Automate at least 50% of all L1 support tickets to enable more efficient operations
• Build and maintain monitoring frameworks to ensure continuous observability and performance tracking of Linux and cloud systems
• Spearhead efforts to retire legacy systems and standardize tools across 25% of Tier 1 applications

• Provide Level 4 incident response and lead root cause analysis for critical issues to ensure rapid resolution and minimal downtime
• Coordinate with operations and security teams during incident responses and vulnerability management
• Participate in on‑call rotations to maintain infrastructure availability and support escalations

• Evaluate new technologies and recommend improvements to enhance scalability and reduce costs
• Drive efforts to modernize infrastructure by automating software deployments and updates, accelerating delivery cycles
• Reduce production support labor hours by 35% through process improvements and self‑healing solutions

• Maintain up‑to‑date documentation for automated solutions and infrastructure configurations
• Mentor junior engineers and promote a continuous learning culture within the team

• 7+ years of experience in cloud infrastructure design, implementation, and operations
• 5+ years of experience in a public cloud platform (AWS, Azure, GCP) and private cloud technologies (e.g., VMware, Red Hat Open Shift Virtualization)
• 5+ years of experience with technologies (Helm, Kustomize, Git Hub, Docker, ArgoCD, and Kubernetes) and configuration management tools (e.g., Terraform, Ansible, Power Shell)

• Experience automating workflows and processes for infrastructure as code
• Knowledge of Dev Ops principles, microservices, and container orchestration tools like Kubernetes
• Certifications in Data Science, Big Data Engineering, or Cloud Technologies (AWS Solutions Architect, Azure Administrator, etc.)
• Proficiency in scripting languages (Python, Bash, Power Shell) to automate infrastructure tasks.

• Bachelor's degree or equivalent experience (High school diploma plus 4 years relevant work experience)

The typical pay range for this role is:
$ – $
This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.

This…