Call Center Outbound Business Account Representative

Why consider this job opportunity:

• Excellent benefits package including medical, dental, and vision plans starting on your first day
• Tuition reimbursement up to $5,250 in the first year
• 401(k) with 100% company match after one year of service, up to 5% of eligible compensation
• Opportunities for advancement and career growth within the organization
• Collaborative and supportive work environment
• Up to $75 a month towards cable and internet services

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to connect with potential business customers and present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize expertise of the employer's products to assist customers with inquiries and demonstrate value
• Problem-solve and find solutions to encourage business customers to commit

• A proactive approach to customer engagement
• Previous outbound telemarketing experience in a call center is preferred
• Outgoing personality with the ability to direct conversations and close sales
• 3 to 6 months of related experience and/or training required
• Associate's degree or higher is preferred

• Experience in a sales environment or customer service role
• Strong communication skills with the ability to connect with diverse customers
• Familiarity with Sales Force or similar customer relationship management systems
• Demonstrated ability to work collaboratively in a team setting

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