Alliant Service Technician, Lead

Pinnacle Propane, LLC, a leading provider in the propane industry, is on the hunt for a dynamic and driven Alliant Lead Service Technician to join our growing team. In this hands‑on leadership position, you will install and maintain propane systems, troubleshoot equipment, ensure compliance with safety regulations, and provide exceptional customer service. If you enjoy solving technical challenges, working outdoors, and making a direct impact on customer satisfaction and operational excellence, we'd love to hear from you.

At Pinnacle Propane, we pride ourselves on delivering safety, reliability, and exceptional customer service. Our commitment to innovation and sustainability positions us as a trusted partner for residential, commercial, and industrial propane solutions. Join us in making a difference in our community by providing top‑notch propane services that power homes and businesses.

We value our employees and offer a comprehensive benefits package to support your well‑being and work‑life balance. When you join our team, you’ll enjoy:

• Great Benefits:
  Including medical, vision, dental insurances, amongst others.
• Life Insurance:
  Financial protection for you and your family.
• Community Volunteering Day: A paid day off to give back to the community and make a difference.
• Paid Time Off:
  Generous PTO and company holidays to relax, recharge, and spend time with loved ones.
• Retirement Savings Plan:
  Employer contributions to help you save for the future.

The Lead Service Technician is responsible for the safe installation, maintenance, troubleshooting, repair, and inspection of propane systems, equipment, and appliances. This role leads field service activities while ensuring compliance with all company policies and federal, state, and local regulations. The Lead Service Technician serves as a key customer‑facing representative, delivering exceptional service, promoting safety, and supporting operational excellence through technical expertise, fleet stewardship, and effective communication with customers, team members, and leadership.

• Install service lines to house, equipment, or building in accordance with Federal, State, Local regulations
• Ensure that Company and Government Safety, policy and regulatory standards are met and maintained
• Perform leak test and gas checks at customer sites
• Operate service/company vehicles in accordance with company and government regulations
• Maintain service/company vehicles by reviewing the maintenance record, perform pre and post trip inspections. Secure vehicles and equipment consistent with company security instructions and policy
• Ability to operate construction equipment, i.e. backhoe, mini ex, skid steer, etc., strongly preferred
• Troubleshoot propane systems and propane appliances for any problems
• Convert gas appliances
• Perform repairs and adjustments on propane equipment
• During daily interaction with customers communicate clearly and effectively to convey information to new and existing customers
• Maintain a professional image and superior customer service
• Work a flexible schedule with after‑hours and emergency call‑outs
• Communicate with the supervisor of any issues that might impact safety, customer satisfaction, productivity, and other established goals and standards
• Prepare, complete, process, and maintain work orders and/or all job‑related documentation
• Ability to lift, carry, or push equipment up to 60lbs
• Perform other duties as assigned

• Class A or B CDL;
  Hazmat preferred
• 1 Year of verifiable experience operating a Class A/B commercial motor vehicle
• Must be able to read, write, understand and speak the English language.
• Ability to operate in adverse weather…