Records Manager - UHP - Salt Lake

Overview

Job Description: If you like to work independently and exercise judgment in office specialties and perform complex production tasks, then this job is for you. The Department of Public Safety, Utah Highway Patrol is looking for a Records Manager to provide secretarial and administrative support located at the Utah Highway Patrol Salt Lake Section Office.

As a valued member of our team, you will provide office support at the Utah Highway Patrol Office. This will require specialized office skills plus, comprehensive knowledge of pertinent rules, regulations, polices and procedures.

• Position is 40 hours per week
• Dealing with public exchanges requiring thoughtful communication and positive interpersonal skills
• Processing a variety of agency confidential documents by reviewing for accuracy and completeness, updating information, and evaluating against policy
• Providing the public and others with information and assistance to complete forms and applications
• Retrieving data found in databases to generate requested reports
• Maintaining and creating files or record keeping systems
• Sorting, labeling, filing and retrieving documents, or other materials
• Receiving, researching, and responding to incoming questions or complaints
• Providing information, explaining policy and procedures, and facilitating a resolution
• Monitoring, tracking, and following up on documentation, case files or other assignments to ensure appropriate timelines are met and action completed
• Writing/originating correspondence, documentation, and other written communication
• Processes payments for authorized reports and files timely financial paperwork as required

• Has professional customer service skills
• Has great communication skills
• Has computer skills with Word, Excel, etc.
• Knows how to deal with people in a manner which shows sensitivity, tact and professionalism

We offer the work life balance, opportunities for growth and the upward mobility you've been searching for! Affordable premiums for health, dental, vision benefits that begin on your first day of employment. Division employees annually enjoy 11 paid holidays while also accruing sick and annual (vacation) leave.

• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.