Operations Manager, Supply Chain

## Operations Manager, Supply Chain Apply remote type:
On-Site locations:
Payson, UT, USAtime type:
Full time posted on:
Posted Yesterday job requisition :
R26
** Job Summary
** The Operations Manager is a pivotal leader that oversees the successful implementation of inbound and/or outbound operations for their respective center location. Reporting to the General Manager or Assistant General Manager, this role ensures all inbound and/or outbound teams, operations and activities are managed properly and adhere to safety and compliance regulations. The Operations Manager ultimately ensures that strategic priorities for inbound and/or outbound operations are implemented throughout all inbound and/or outbound activities, while also promoting a culture of engagement, empowerment and problem-solving amongst all teammates.
** Responsibilities
* ** Collaborates with General Manager and/or Assistant General Manager in implementing operational strategies to optimize efficiency and productivity.
* Manages functions of inbound and/or outbound operations by setting strategic performance expectations, monitoring productivity of all inbound and outbound teams and troubleshooting as needed.
* Leads strategic implementation of inbound operations, ensuring efficient organization of inbound freight (scheduling and unloading), receiving dock, stocking activities, housekeeping, maintenance, and safety protocols are consistently upheld.
* Leads strategic implementation of truck yard operations, ensuring efficient organization of trailers, housekeeping, maintenance, and safety protocols are consistently upheld.
* Bolsters strategies for adherence to all safety rules and regulations to ensure a safe environment for employees.
* Trains and develops employees to ensure teams function at the highest level of efficiency, filling in any areas as needed.
* Ensures supplier, delivery partner and/or customer inquiries and concerns are managed in a timely and professional manner, while encouraging team members to take ownership of customer issues and find creative solutions to meet customer needs; resolves escalations as needed and/or escalates further as appropriate.
* Ensures customer inquiries and concerns are managed in a timely and professional manner, while encouraging team members to take ownership of customer issues and find creative solutions to meet customer needs; resolves escalations as needed and/or escalates further as appropriate.
* Works cross-functionally with other DC management to monitor for and investigate and resolve repetitive patterns of receiving and/or shipping errors.
* Protects company assets ensuring all equipment is used and maintained properly, buildings are opened, checked and secured daily/nightly, monitoring employees so no merchandise leaves without proper receipts.
* Maintains awareness of budget planning and cost management efforts and implements cost-saving initiatives and process improvements.
** Qualifications
* ** 2+ years’ experience within a distribution center or similar environment.
* 1+ year’s proven experience in a managerial role and/or leading teams.
* Ability to motivate and inspire a team to actively contribute to problem-solving and continuous improvement initiatives.
* Excellent organizational and problem-solving abilities, with a keen attention to detail and a proactive approach to addressing challenges.
* Familiarity with warehouse operations and logistics software (e.g., WMS, ERP systems).
* Ability to thrive in a fast-paced environment and adapt to changing priorities.
* Strong communication skills, both verbal and written.
* Commitment to upholding high standards of integrity, professionalism and customer service, with a focus on supporting team members and delivering for customers.
**…