Client Relationship Consultant ; Banker - UT-Payson Smith's

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

Client Relationship Consultants build relationships with customers by engaging them via multiple channels including in-person, by appointment, and virtually. They assess and attend to customers’ banking needs, obtain and process customer and account information, demonstrate and educate clients on available deposit and loan products and services, and recommend solutions based on each customer’s unique goals and needs.

• Build relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs and banking channel preferences.
• Identify solutions for new and existing clients based on their needs by engaging and communicating effectively.
• Maintain a working knowledge of consumer and business banking products, including digital products and services.
• Provide an optimal client experience, greeting clients and processing basic transactions.
• Develop collaborative partnerships with branch team members and partners to best serve clients.
• Open new consumer and business accounts, complete service requests and submit credit applications.
• Proactively educate clients on emerging and self-service digital products.
• Leverage available resources and technologies to optimize the client experience and serve clients with operational excellence and accuracy.

• High school diploma or equivalent.
• Minimum 3–4 years of job‑related retail banking experience or equivalent training.

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to engage and communicate effectively with clients.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Proven customer service and interpersonal skills.
• Experience using and demonstrating digital products and self‑service technologies.
• Ability to explore and identify a customer’s true needs while leveraging a digital first mindset.
• Demonstrated basic level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively.
• Experience in the financial services industry preferred.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. Here’s what we offer:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

Pay Range: $20.00 - $23.00

U.S. Bank participates in the E‑Verify program.

U.S. Bank is an equal‑opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.