Part-Time Office Administrator – Dispatch & Billing

Part-Time Office Administrator – Dispatch & Billing

Location:

Peabody, MA

Schedule:

Monday–Friday, approximately 25–30 hours per week

Pay: $18–$22 per hour, depending on experience

dyman, we're known for exceptional service, quality workmanship, and our Done Right Promise. We're seeking an organized, customer-focused Office Administrator to help coordinate our daily operations and deliver an outstanding customer experience.

If you're organized, customer-focused, and enjoy supporting a successful team, we'd love to hear from you.

• Competitive pay
• Paid sick leave and vacation time (available after 90 days)
• Growth and advancement opportunities
• Supportive team environment
• Company-provided apparel
• Optional Aflac supplemental insurance

• Coordinate technician schedules, dispatching, and job routing
• Serve as the primary communication link between customers and technicians
• Handle inbound and outbound customer communications
• Generate invoices, process payments, and maintain accurate billing records
• Monitor job progress and help ensure appointments stay on schedule
• Deliver an exceptional customer experience that encourages repeat business and referrals

• Efficient scheduling that maximizes technician productivity
• Accurate and timely billing and payment processing
• Clear communication with customers throughout the service process
• High customer satisfaction and positive reviews
• Strong support for technicians and daily operations

• Friendly, professional, and customer-focused
• Highly organized with strong attention to detail
• Comfortable multitasking in a fast-paced environment
• Self-motivated and dependable
• Strong problem-solving and communication skills

• Reliable transportation to our Peabody office
• Strong computer skills, including Microsoft Office and Excel
• Excellent phone and customer service skills
• Previous experience in dispatching, scheduling, customer service, office administration, call center operations, or billing preferred
• Experience with scheduling software is a plus

Join a company that values its employees and takes pride in delivering outstanding service every day.