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VP of Customer Success: Scale Retention & Growth
Job in
Peabody, Essex County, Massachusetts, 01960, USA
Listed on 2026-06-18
Listing for:
Access Information Management
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Access Information Management is searching for a Vice President of Customer Success in Peabody, Massachusetts. In this pivotal role, you will lead and scale our post-sale customer experience, aiming to drive retention, customer value, and long-term revenue growth.
The ideal candidate brings over 10 years of leadership experience in Customer Success or related fields, with proven success in B2B and SaaS environments. You will enhance team performance and operational excellence while fostering a proactive customer-first culture.
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