Director, Medical Information

Amylyx has an audacious mission to usher in a new era for treating diseases with high unmet needs. Where others see challenges, we see opportunities that we pursue with urgency, rigorous science, and unwavering commitment to the communities we serve. We are a clinical-stage company currently focused on post-bariatric hypoglycemia (PBH), Wolfram syndrome, and amyotrophic lateral sclerosis (ALS).

Our mission is powered by our people. Our core values – be audacious, be curious, be authentic, be engaged, and be accountable – creating a culture of caring. Amylyx has assembled an experienced team ready to take action because the communities we serve have no time to wait. If you share our passion and are determined to tackle some of medicine’s toughest problems, we encourage you to read the opportunity below and apply.

The Director, Medical Information will serve as the functional lead for Amylyx’s global medical information function, reporting to the Director, Medical Affairs. The initial focus of the role will be establishing and scaling U.S. Medical Information capabilities in support of launch readiness, with the expectation that the function and operating model will evolve to support broader global needs over time. The Director will define and execute the global Medical Information strategy and operating model.

Responsibilities include content strategy, inquiry management, vendor and contact center oversight, systems, quality, reporting, and insights generation. The Director will ensure external stakeholders receive accurate, balanced, evidence-based, and compliant scientific information while generating actionable insights that inform Medical Affairs strategy and cross-functional decision‑making. The role will partner closely with Medical Affairs, Field Medical, Scientific Communications, Clinical Development, Pharmacovigilance/Drug Safety, Quality, Commercial, Market Access, Patient Support, and other functions to support compliant scientific exchange and launch readiness.

We anticipate hiring the Director, Medical Information in September 2026.

• Build and scale Amylyx's Medical Information function, including strategy, operating model, capabilities, infrastructure, and roadmap, with an initial focus on U.S. launch readiness and a foundation for future global expansion.
• Oversee the development, approval, maintenance, and deployment of Medical Information content, including standard response letters, FAQs, scripted responses, templates, tailored responses for unsolicited inquiries, AMCP dossiers, and other payer-facing scientific resources.
• Select and manage Medical Information vendors and contact center partners, including training, performance objectives, KPIs, quality monitoring, corrective actions, budget tracking, and continuous improvement.
• Ensure Medical Information responses are scientifically accurate, balanced, evidence‑based, and compliant with applicable regulations, SOPs, and industry standards.
• Represent Medical Affairs in Medical, Legal, and Regulatory (MLR) review processes and other cross‑functional review forums as appropriate.
• Monitor inquiry trends, metrics, and customer insights to identify unmet content needs and generate actionable insights for Medical Affairs and cross‑functional stakeholders.
• Support Medical Affairs activities related to scientific conferences and medical congresses, including content preparation, congress inquiry management, insight gathering, and scientific exchange support as appropriate.
• Partner cross‑functionally with Medical Affairs, Field Medical, Scientific Communications, Clinical Development, Pharmacovigilance/Drug Safety, Quality, Commercial, Market Access, Patient Support, and other teams to support compliant scientific exchange, launch readiness, operational excellence, and appropriate escalation of inquiries, adverse events, and product quality complaints.

• Advanced scientific or clinical degree required, such as (e.g., pharmD, PhD).
• 5+ years of relevant experience in the biotechnology or pharmaceutical industry, including substantial experience in Medical Information, Medical Affairs, or a…