Database Account Manager

Overview

As a Database Account Manager, you will own the data that powers nonprofit fundraising. You will partner with nonprofit clients and internal teams to transform raw donor data into reliable insights that drive smarter campaigns and stronger results.

This role sits at the intersection of data, technology, and client service — combining SQL, reporting, and system knowledge with the ability to support high-impact fundraising programs. You will be responsible for building, validating, and delivering the donor data, segmentation, and reporting that organizations rely on to reach the right supporters at the right time.

This is a Hybrid-based position with 2 days per week in Peabody, MA

• Serve as the day-to-day data and reporting partner for assigned nonprofit clients
• Build donor selections, segmentation, and campaign files using SQL
• Produce reports that explain donor behavior and fundraising performance
• Monitor and support automated data feeds between internal systems and client databases
• Maintain workflow documentation and keep projects on schedule
• Lead client training sessions on proprietary software and reporting tools
• Support testing and rollout of new platform features and system enhancement

• You are a detail-driven data professional who enjoys working with clients and solving complex data problems.
• You are comfortable moving between SQL, spreadsheets, and client conversations, and you take pride in delivering clean, reliable data that teams depend on.

• Experience working with donor, fundraising, or CRM data
• Confidence using SQL to query, validate, and analyze data
• A strong understanding of donor records, gift history, and campaign reporting
• The ability to communicate clearly with both technical teams and non-technical clients
• A proactive, ownership-driven approach to managing data and projects

• Bachelor’s degree in business, analytics, information systems, or a related field
• 5+ years of professional experience in database, fundraising, or CRM-driven environments
• Proven ability to write and use SQL for reporting, segmentation, and data validation
• Experience with fundraising or CRM platforms such as Portfolio, Raiser’s Edge, Salesforce, Hub Spot, or similar systems
• Strong Excel and reporting skills
• Experience working with large datasets and file-based data transfers
• 3+ years of experience leading projects, mentoring, or supervising team members
• Ability to manage multiple priorities and meet deadlines with a high level of accuracy