Adjuster

Insight Global is seeking a Content Adjustor for a public adjusting firm in the greater Boston area.

• Responsible for the inspection, documentation, evaluation, and settlement of personal and commercial property contents claims
• Handles losses resulting from fire, water, theft, weather, and other covered events
• Ensures fair, accurate, and timely claim resolution
• Maintains compliance with policy provisions, regulatory requirements, and claims best practices
• Acts as a key point of contact for policyholders, public adjusters, and internal claim team

• Conduct on site and/or virtual inspections of damaged or destroyed contents
• Prepare detailed contents inventories and itemized valuations
• Calculate replacement cost, actual cash value (ACV), and depreciation
• Review receipts, photographs, inventories, appraisals, and supporting documentation

• Interpret and apply policy language, limits, exclusions, and endorsements
• Ensure compliance with state insurance regulations and company guidelines
• Maintain accurate, timely, and well documented claim files in claims systems

• Communicate professionally with policyholders, public adjusters, contractors, and vendors
• Negotiate settlements in good faith and resolve claim disputes when applicable
• Clearly explain coverage decisions and settlement outcomes
  
  Prepare written reports, estimates, and settlement recommendations
• Coordinate with field adjusters, examiners, restoration vendors, and legal teams
• Meet productivity, quality, and customer service performance standards
• Support catastrophe response efforts when required