Store Manager, Retail & Store Manager

Position: 5004 - Store Manager
Lids - 210 Andover Street - Responsibilities:
Lead and monitor your store’s ongoing training strategy, including training non-Keyholders, process changes, promotions or job changes, and new programs or initiatives;
Drive team engagement by ensuring team members are given recognition and continuous check-ins, including performance management and documentation when relevant, to support and reinforce career and personal growth;
Customer Experience Lead and execute Lids selling strategy to achieve key performance indicators (KPIs), sales target and deliver exceptional customer service;
Manage and direct in-store team members to ensure optimal customer service that values customers’ time and supports overall store operations;
Plan, prepare, and manage the schedule by considering team members’ qualifications, availability, and performance to maintain efficiency and effectiveness of operations