Registered Nurse

Job Overview

North Shore Community Health (NSCH) is an industry leader in community healthcare delivery. We are seeking a Registered Nurse to provide direct and indirect nursing care under the general direction of the Clinical Nurse Manager. The RN will manage medication refills, provide patient education, triage/assessment over the phone and in person, and collaborate with the triage nurse team, site supervisor, medical director, and other health center team members to maintain a safe, effective work environment.

Cultural competence is required.

• Assess patients’ basic health status and related care needs for patients who call the clinic or who present for scheduled or unscheduled care.
• Analyze and interpret data to make informed judgments related to patient care.
• Evaluate outcomes of basic nursing interventions and initiate changes in care plans.
• Collaborate and communicate with primary care providers and other team members to ensure quality and continuity of care, including participation in huddles to smooth workflow.
• Review refill requests from pharmacy and patients based on medication refill protocol; reconcile medication lists and provide necessary information for provider authorization.
• Administer immunizations and medications and perform procedures as needed (EKGs, suture removals, wound dressing changes, ear irrigations, PPD application and interpretation, blood pressure checks).
• Maintain accurate and timely documentation of all nursing care and patient communication, including phone notes, nursing visit notes, and immunization or medication administration records.
• Complete patient forms to the fullest extent possible within the scope of nursing practice, including prior authorization forms.
• Provide health education to individuals and families to support patient self‑management and empowerment.
• Communicate with members of the patient’s care team outside the health center as needed (e.g., specialists, visiting nurses) to coordinate care.
• Manage vaccination supply and ordering, including proper storage and handling.
• Use data trends for self‑directed learning and performance improvement.
• Provide coverage at other NSCH clinical sites or call centers as needed.
• Perform additional duties to fulfill NSCH's mission as assigned.

• College degree from an accredited school of nursing and current RN license in Massachusetts.
• Current CPR certification.
• Ability to function effectively as a leader and team member, and independently when required.
• Ability to work in a culturally diverse environment.
• Excellent communication and interpersonal skills.
• Problem‑solving mindset with a positive attitude.
• High level of customer service toward patients and coworkers.
• Strong critical thinking skills to prioritize competing demands.
• Quick response to patient or unit condition changes.
• Preference for bilingual/bicultural individuals who can speak Spanish and/or Portuguese.
• Proficiency with electronic health records and strong computer skills.
• Sensitivity in working with patients with complex medical, psychosocial, and socioeconomic circumstances.
• Travel to other NSCH sites for meetings and clinical coverage; evening and Saturday hours required.
• Completion of NSCH‑required compliance training before deadline.

• Comprehensive health and wellness benefits.
• Tuition reimbursement.
• Loan forgiveness opportunities.
• Other appealing benefits.

We, North Shore Community Health (NSCH), are an equal employment opportunity employer. Our goal is to have a diverse workforce at all job levels. We do not and will not base hiring or employment decisions on age, color, national origin, citizenship, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, public assistance status, veteran status, or any other characteristic protected by federal, state, or local law.

All employees are required to be vaccinated against COVID‑19, except when a religious or medical exception is granted. Proof of receipt of the COVID‑19 vaccine must be provided upon hire and with pre‑hire paperwork. If you need an accommodation for the vaccine requirement, please contact the Human Resources Department at hr.