Sales Associate

About the Company

IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.

Three major things differentiate IT’SUGAR from other candy retailers: our unconventional product line, an upbeat ambiance of bright colors, loud music and light‑hearted rebellion, and a team of passionate, optimistic, and energetic people.

IT’SUGAR is looking for a fun and dynamic Retail Sales Associate to join our team. As a Retail Sales Associate, you will be the premier "SUGARTAINER" in charge of delivering a sweet customer experience while promoting our brand. You will set up a great store experience, provide quality service, and ensure the store is visually up to standard.

• Follow our customer engagement model IT’SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining, and thanking the customer.
• Assist customers with requests and inquiries.
• Ensure the sales floor is clean and organized while maintaining store visual standards.
• Operate POS/register to properly cash out all customers.

• Maintain merchandise displays to visual guidelines.
• Assist in the set‑up of special events and promotions.
• Understand all Loss Prevention (LP) policies and procedures and communicate LP issues with the Store Manager.
• Operational responsibilities include sales floor/backroom/restroom maintenance, cleaning, mopping, etc.

• Represent our core values:
  Positive, Playful, Present, and a Difference Maker.
• Display enthusiasm and cheerfulness while working collaboratively in a team environment.

• Follow through on customers’ requests for specific items and suggest additional products.
• Use selling skills by explaining benefits, features, prices, quality, value, and other product information.

• Must be 18 years of age or older.
• No retail experience required.
• Optimistic, outgoing, and enthusiastic personality.
• Willing to work a flexible schedule of days, evenings, weekends, and holidays.
• Ability and willingness to use a POS/register and operate office equipment.
• Able to walk and stand for long periods of time, use hands to handle or feel, reach with hands and arms, and talk or hear.
• Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs with assistance.

• Flexible scheduling
• Career growth opportunities
• Training and Development
• 30% Employee Discount
• Perk Spot (Discounts on cell phone, travel, theme parks, etc.)
• 401(k) with company match beginning the 1st of the month after 60 days of employment.
• Employee Assistance Program