Sales Director

Sales Director

Springhill Suites by Marriott Boston Peabody

43 Newbury Street Peabody, MA 01960

The Director of Sales will be responsible for the following:

Other

Duties and Responsibilities:

1. Meeting and Exceeding Group Booking Goals

• Proactively develop quantifiable action plans and conduct site inspections.

2. Increase Average Daily Rate and Occupancy Growth

• Develop and execute strategic plans in support of achieving optimal occupancy and ADR growth.

3. Growing Market Share on Annual Basis

• Coordinate with revenue and pricing team to focus on building pipelines for key dates and soft periods.
• Secures new business and demonstrates the ability to be proactive.

4. Revenue Maximization and Expense Control

• Maximize total revenues and control expenses to meet and exceed hotel profitability objectives.

5. Sales and/or Events Department Oversight

• Oversee operations of the hotel sales function including sales, follow-up and sales administration.
• Execute and support the operational aspects of business booked, including generating proposals, writing contracts and customer correspondence.

6. Oversee the event management of group bookings and ensure seamless on-property experience with friendly service for all contracted customers. Carries out the MCR standard to have a clean, spotless, well-organized and safe hotel at all times.

• Need to receive great guest satisfaction scores.

7. Maintain Client Relationships & Networking

• Build and maintain professional and active relationships with clients, third-party meeting planners, referral sites, and other key sources as lead generators.
• Maintain strong visibility in local community and industry organizations by positively representing the hotel on site visits, trade shows, and sales calls.
• Attend any meetings and any other functions required by the hotel or management, even outside typical office hours.

Qualifications:

• Bachelor's or Associate's Degree Preferred.
• Work Experience:
  
  Previous supervisory experience preferred. Progressive experience in the hospitality, hotel, restaurant, or service industry, including Rooms and Food & Beverage departments preferred.
• Must have a positive attitude and willingness to learn.
• Possess highly developed verbal & written communication skills.
• Ability to influence others, negotiate, provide friendly service and possess professional selling skills.
• Must be able to work independently and simultaneously manage multiple tasks.
• Must have attention to detail, meet deadlines and demonstrate strong organization and presentation skills.

Physical Working Demands & Working Environment:

• Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
• Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
• Inspect and visually observe details at close range (within a few feet) and from long range.
• Frequently walking around the property to give tours of the building.

The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Some travel may be required to meet with prospective and current clients.

Language and Reasoning

Skills:

To perform the duties of this job, an individual must be able to:

• Read, write, understand and communicate with others effectively using the English language.
• Read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals.
• Write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style.
• Ability to speak effectively in English before groups such as customers or employees.
• Read and interpret business records and statistical reports in English.

Note:

This job…