Operations Support Manager – Transportation & Logistics; DOT Compliance
Listed on 2026-02-16
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Transportation
Transportation Logistics, Dispatcher, Fleet Manager, Transportation Manager
About Tobin Scientific
Tobin Scientific is a leading provider of cold chain, ambient storage, and transport & logistics services for the biopharma industry. We support a diverse array of clients in life sciences, university, government, and more, and are recognized for expertise in ensuring the safety and security of temperature-sensitive products during transport and storage. Our cGMP storage solutions are custom-built for the pharmaceutical and biotech industries, managing mission-critical consumables, equipment, raw materials, and finished goods with precision.
Nationally acclaimed for laboratory relocation, principal investigator support, and other logistics services, Tobin Scientific’s holistic approach and commitment to excellence make us an integral player in life science services.
We are seeking a detail-oriented and proactive Operations Support Manager to oversee and enhance our transportation and logistics operations within Tobin Group. This role will play a critical part in ensuring the Tobin Group’s day-to-day logistics functions run smoothly and remain fully compliant with all Department of Transportation (Use the "Apply for this Job" box below). regulations and safety standards. The ideal candidate will have a strong background in operations management, coaching teams, a solid understanding of transportation compliance, and the ability to lead process improvements.
This role requires flexibility with travel between our Peabody and Beverly locations.
The primary work location for this role is Peabody, with regular travel required to the Beverly site.
Key Responsibilities- Compliance Management
- Ensure all transportation operations comply with local, state, and federal DOT and motor vehicle registrations.
- Maintain and audit driver qualification files, HOS (Hours of Service), vehicle maintenance records, and ELD logs.
- Monitor and implement updates to DOT regulations, and communicate changes to leadership and staff.
- Coordinate with safety teams on accident reporting, drug & alcohol testing, and compliance training.
- Operational Support
- Support daily transportation and logistics operations, including routing, scheduling, and dispatching.
- Coach and develop drivers on safe driving habits and partner with vendors for best practices.
- Analyze operational performance data to identify inefficiencies and implement solutions, including training programs.
- Collaborate with drivers, dispatchers, and warehouse personnel to ensure seamless execution of logistics plans.
- Process Improvement
- Develop and document SOPs for operations and compliance workflows.
- Identify and lead initiatives to improve service delivery, cost-efficiency, and regulatory adherence.
- Ability to partner cross-departmentally to meet company goals.
- Team Leadership & Communication
- Provide guidance and support to administrative and logistics support staff.
- Conduct training sessions on DOT compliance, safety, and operational procedures.
- Serve as a liaison between operations, compliance, HR, and senior management.
- Bachelor's degree in Logistics, Transportation, Business Administration, or a related field (or equivalent experience).
- Minimum of 3-5 years of experience in transportation or logistics operations.
- Strong knowledge of DOT, FMCSA, insurance agreements, and related transportation compliance standards.
- Experience with transportation management systems (TMS), ELD systems, fleet management systems, and safety monitoring tools.
- Excellent organizational, analytical, and problem-solving skills.
- Strong leadership and communication abilities.
- Ability to work under pressure in a fast-paced environment.
- Prior team management is a must.
- DOT Compliance Certification or similar training is a plus.
- Prior experience managing or supporting Class A or B driver fleets.
- Knowledge of OSHA and other transportation safety regulations. Warehouse or driving experience a plus.
- Unlimited Vacation
- Health
- Vision
- Dental
- Life Insurance:
Basic and Supplemental - Long Term Disability
- 401(K) Match
- Weekly Pay
- Referral Program
- 9 Paid Holidays
- Tuition Reimbursement
Tobin Scientific offers a variety of health and well-being benefit programs. Benefit options include medical,…
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