Front Desk Staff

Company Description

Maluci Sports Therapy is a specialized sports therapy and rehabilitation practice that brings together chiropractors and massage therapists to support active individuals and athletes. The team focuses on helping clients recover from injuries, improve performance, and maintain long-term physical wellness. Applicants will join a client-centered environment where personalized care and professional collaboration are central to daily operations. The practice offers a supportive setting for both clients and staff, with an emphasis on communication, reliability, and respect.

The Front Desk Staff role is a part-time, on-site position based in Peachtree Corners, GA. This role is responsible for greeting clients, answering phone calls, and managing appointment scheduling and check-in/check-out processes. Daily tasks include handling client inquiries, processing payments, maintaining accurate records, and coordinating with chiropractors and massage therapists to ensure smooth operations. The role also involves managing email communication, updating client information, and keeping the reception area organized and welcoming.

Front Desk Staff are expected to provide consistent, professional customer service and support the overall efficiency of the clinic.

• Strong Phone Etiquette and Receptionist Duties skills, including handling calls, scheduling appointments, and managing front desk workflows.
• Customer Service and Communication skills to interact professionally with clients, staff, and other stakeholders.
• Computer Literacy, including basic proficiency with scheduling software, email, and office applications.
• Reliable time management, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.
• Previous experience in a medical, therapy, or wellness office setting is preferred but not required.
• Ability to maintain confidentiality and follow privacy and office policies.
• High school diploma or equivalent; additional training in office administration or healthcare support is a plus.