ITAD Operations Specialist

Relu Tech is hiring for a full-time position at our ITAD processing facility in Norcross, GA. This is an on-site role, and candidates are expected to report to the office 5 days a week. In this position, you will be working as a part of a small team to help support all our hardware processing operations, primarily through receipt, testing, data sanitization, and shipment of data center equipment.

Direct experience with enterprise systems is not required, but an interest and enthusiasm for computer hardware is strongly encouraged.

• Order receiving, product identification, and light testing
• Inventory Management through hands-on data entry and ERP interfacing.
• Verifying all equipment passes the necessary testing requirements
• Sales Order processing for outbound orders
  • Ensure correct product and quantities are on order
  • Pack and Ship
• Follow all R2V3 requirements for processing equipment
• Utilize erasure software to sanitize data from Enterprise systems and drives
• Evaluate, diagnose, troubleshoot IT hardware and perform repairs as necessary
• Coordinate with other Team Members for the purpose of completing projects/orders efficiently

• Experience with R2V3 processing, data sanitization and enterprise IT Hardware.
• Experience with commercial ERP software, Microsoft Office Suite or other Business applications.
• Customer-centric mindset – you’re passionate about delivering an exceptional customer experience and take every opportunity to improve client satisfaction
• Excellent written and verbal communication skills -- in addition to working cross-functionally with departments across the company.
• A high level of motivation, good time management and organizational skills, and the ability to juggle multiple tasks and priorities
• Ability to thrive in a fast-paced, deadline-driven team environment and adaptable to evolving responsibilities and last-minute changes

Competitive base salary, comprehensive medical/dental/vision plans, LTD/STD, 401K Match, cell phone reimbursement, and excellent interactive training/mentoring programs

• Short-term & long-term disability (STD/LTD)
• Multiple health insurance plans to choose from
• Voluntary life insurance for employee, spouse, and/or children

Relu Tech's IT solutions suite extends the life of enterprise data center infrastructure, supports data center transformation, and delivers top IT talent. Relu Tech is consistently recognized as a top workplace by respected organizations such as the Atlanta Journal Constitution and the Atlanta Business Chronicle. For more information,  .

• Short-term & long-term disability (STD/LTD)
• Multiple health insurance plans to choose from
• Voluntary life insurance for employee, spouse, and/or children

• Unlimited self-managed PTO after your first year
• Beer, snacks, and coffee bar
• Fun office culture; casual dress code, games, scooters – you get the idea

• Ongoing industry-related training
• Certification opportunities
• Community outreach events

“Our supportive culture and willingness to help one another succeed makes the office an enjoyable and motivating workspace.”

“The best thing about Relu Tech is the people! Our people are the reason for our success and why our customers love us!”

Account Manager

“What I like about Relu Tech is our honest and upfront approach. It allows us to truly connect with our customers.”