Sr Property Adj

Overview

Now Hiring:
Senior Property Adjuster (MA, USA) - WFH+ Field Driving Role

• Fully WFH with field inspections
• Must reside in Massachusetts, USA
• 3+ years Property Adjuster experience required
• Company vehicle, laptop, and phone provided

Conduct on-site property inspections, assess damage, and capture photographic evidence. Use strong property and construction knowledge to estimate losses and set reserves. Investigate claims through interviews, reports, and expert consultations (engineers, builders, architects, etc.).

• College Degree strongly preferred, or an equivalent combination of education and experience.
• Advanced industry designations such as CPCU, AIC or PTC.
• Five (5) or more years' experience resolving moderate to highly complex personal and commercial property loss claims
• Strong verbal and written communication skills
• Good attention to detail
• Strong analytical and mathematical ability
• Excellent interpersonal skills
• Strong knowledge of property claim law
• Ability to analyze, interpret and capture pertinent information in reports
• Ability to prioritize tasks and discern the essential from the non-essential
• Research and investigative abilities; negotiating, conflict resolution and persuasion abilities
• Solid time management skills and organizational ability
• Ability to deal effectively with challenging situations and people
• Must be a licensed adjuster as required by state and local laws
• Must have a valid driver s license with a clean driving record for company vehicle use
• Travel may be required overnight via commercial transportation or driving to various office locations or training, conferences, meetings, and/or seminars
• May be required to work additional hours, overtime hours, or non-standard hours, including nights, weekends and holidays, based on workload
• Strong PC/laptop skills to include a claims or appraisal system such as Xactimate and/or Simbility
• Company vehicle, cell phone, and laptop will be provided to qualified applicants that meet Crawford & Company s background checks
• Must complete requirements as outlined in Crawford s career path and continuing education plan for position
• A variable schedule including on-call may be required
• Travel may be required during/outside of normal business hours when necessary

• Uses knowledge of property and construction to conduct onsite inspections of property damage and photograph claim sites to depict and substantiate losses or damage in order to establish appropriate loss estimates and reserves based on client information
• Maintains expected case load and high service standards and adherence to KPI targets
• Investigates claims by interviewing claimants and witnesses, obtaining official reports, and comparing claim information with evidence gathered; works with experts as needed to assess extent of loss
• Examines claim forms, policies, endorsements, and client instructions to determine coverage
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford; maintains field notes and time/expense records; prepares reports and letters to insurance carriers
• Presents evidence at legal proceedings, producing reports and other documents as evidence
• May assist and mentor junior adjusters with claims handling
• Upholds the Crawford Code of Business Conduct at all times
• Maintains professional and technical knowledge through continuing education and complies with federal and state regulations
• Participates in special projects or performs duties in other areas as requested