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AI Solutions Engineer — Scale & Optimize Customer Support
Job in
Peachtree Corners, Gwinnett County, Georgia, 30092, USA
Listed on 2026-08-28
Listing for:
RXinsider LTD.
Full Time
position Listed on 2026-08-28
Job specializations:
-
Software Development
AI Engineer (Applied/Software)
Job Description & How to Apply Below
RXinsider LTD. is seeking an AI Solutions Lead, Customer Support to translate business needs into scalable AI-powered improvements across our support organization. You will drive automation, intelligent routing, and self-service initiatives to raise efficiency and consistency.
You will partner with management to identify opportunities, implement production-ready AI workflows, monitor KPIs, and ensure governance, accuracy and reliability across platforms such as Salesforce Agentforce and Data
360.
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