Logistics Coordinator

Job Description

Primary Function of Position:
This lead level position is responsible for all phases of receipt, movement, storage, tracking, and shipment of service materials and tools required for field service and order fulfillment. Job duties include materials transactions using SAP and troubleshooting; perform document and reconcile inventory cycle counts; manages interfaces with delivery carriers; and facilitates support of daily service operations throughout the warehouse. Mentor and assist in training peer members of logistics team;

work closely with fellow team members, and able to independently audit processes and procedures for compliance.

Roles & Responsibilities:

• Mentor and Train Logistics Coordinators in preferred methods and requirements for put-away, 3rd party warehouse replenishment, FRU order fulfillment, and shipments worldwide
• Provide logistics support for all global RMAs
• Ensure timely shipment of all outbound FRU shipments to meet contractual obligations and customer requirements
• Work with customs brokers and freight forwarders to resolve import/export operational issues

• Able to resolve shipping issues
• Able to process FRU orders for domestic (U.S.) and international customers
• Manage international shipping documentation requirements
• Maintain tactical and strategic interfaces with shipping carriers (Fed Ex, DSV, DHL, UPS, Crane Logistics, RCS Logistics, Expeditors and Network Global Logistics)
• Projects for warehouse safety and housekeeping continuous improvement per 5S principles
• Train and certify for use of material handling (fork lift and pallet jack) equipment per policy and procedures; audit safety inspections of equipment
• Contributing member of cross-functional teams that target continuous improvements for materials management
• Follow all corporate, regulatory, safety policies and procedures
• Perform other projects or duties as assigned.
• Meet departmental goals/objectives