Medical Receptionist

Position: Medical Receptionist (Permanent)

Location: Pearl City/Aiea

Salary: $48,000 annually based on experience

Parking: Provided on-site

The practice is seeking a professional, compassionate, and highly organized Medical Receptionist to support daily operations in a psychiatric office. This position is ideal for someone who is patient-focused, detail-oriented, and comfortable working in a calm, confidential clinical environment. The Medical Receptionist plays a key role in creating a welcoming experience for patients while ensuring smooth administrative flow for the provider.

• Greet patients warmly and manage check-in/check-out procedures
• Answer and route phone calls; respond to patient inquiries with professionalism and discretion
• Schedule and confirm appointments, manage provider calendar, and coordinate follow-ups
• Maintain patient records and ensure accuracy of demographic and insurance information
• Handle incoming/outgoing correspondence, including emails and faxes
• Maintain a clean, organized, and calming reception area
• Uphold strict confidentiality and comply with HIPAA requirements

• 5+ years of prior experience in a medical office, behavioral health setting, or administrative role preferred
• Strong communication and interpersonal skills
• Ability to multitask and manage sensitive situations with empathy and professionalism
• Proficient with Microsoft Office and general office technology
• Reliable, punctual, and able to work independently
• High school diploma required; additional training or certification in medical administration is a plus