Configuration Manager

Overview

Seize your opportunity to make a personal impact as a Configuration Manager supporting USPACOM J6 enterprise IT, mission partner interoperability, and Pacific theater operations. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. Your primary focus will be to support USPACOM J6 Information Technology Service Management activities at JBPH-H, helping modernize enterprise IT capabilities and strengthen mission partner interoperability across the Pacific.

• Support IT service management, configuration management, and change control processes for enterprise IT services.
• Maintain accurate configuration baselines and help improve service delivery transparency and repeatability.
• Administer configuration management and change control processes that protect technical baselines and service continuity.
• Coordinate with ITSM, engineering, and operations teams to document approved changes and maintain accurate configuration records.
• Collaborate with USPACOM J6 stakeholders, service components, mission partners, and GDIT team members to resolve technical challenges.
• Prepare clear technical documentation, briefings, status inputs, and recommendations for customer and internal leadership.

• Education:
  
  Technical training, certification(s), or equivalent experience; degree not explicitly required.
• Experience:
  
  5+ years of relevant experience supporting the role, mission area, or equivalent DoD/enterprise IT environment.
• Security Clearance:
  Final Secret.
• Required
  
  Skills and Abilities:
  
  Strong communication, analytical problem‑solving, technical writing, customer engagement, and ability to coordinate across engineering, cybersecurity, operations, and mission partner teams.

• Experience supporting USPACOM, combatant command, service component, or joint/coalition mission environments.
• Experience working in government site environments and coordinating with military and civilian stakeholders.
• ITIL Foundation or experience with Service Now, Jira, or other ITSM/configuration management tools.

On customer site at JBPH-H, USA HI Pearl Harbor.

Travel required:

less than 10%. Telecommuting options:
Onsite work.

• Salary range: $107,744 - $138,000.
• 401(k) with company match.
• Comprehensive health and wellness packages.
• Paid vacation and holidays.
• Full‑flex work week when eligible and approved.
• Professional growth opportunities, internal mobility, paid education and certifications.
• Paid parental, military, bereavement, and jury duty leave.
• Short and long‑term disability, life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or protected veteran status.