More jobs:
Tier I Service Desk Technician | Entry Level
Job in
Pearl City, Honolulu County, Hawaii, 96782, USA
Listed on 2026-07-09
Listing for:
GovCIO
Full Time
position Listed on 2026-07-09
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
GovCIO is hiring an Associate Service Desk Technician - Tier I in Honolulu, Hawaii. This role delivers first-tier technical support to Veterans, helping with mobile device setup and solving issues across multiple platforms. The ideal candidate will possess strong technical skills, empathy, and the ability to guide non-technical users calmly.
Responsibilities include managing support tickets in Service Now, providing timely assistance, and meeting performance metrics to ensure high customer satisfaction. A High school diploma is required, with preferred certifications providing an edge.
#J-18808-LjbffrPosition Requirements
Less than 1 Year
work experience
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