Information Technology Support Technician - Oahu

Recruitment Number 26-0294 The immediate vacancy is a

Recruitment Number 26-0294

temporary full-time position with the Department of Health in Kaneohe to Kualoa
.

THIS JOB POSTING WILL REMAIN OPEN UNTIL 50 APPLICATIONS ARE RECEIVED.

Salary: $4,221 to $5,338 per month (SR-15, Step C to I)

Note:

Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.

This recruitment will be used to fill current permanent full-time and temporary full-time vacancies.

Note:

Employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. Once you become a member of the civil service, you become eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to an employee in a permanent position with the exception of return rights and placement rights associated with a reduction-in-force.

Independently provides technical support and assistance to departmental computer users in the use of a variety of computer equipment, systems and applications. The work includes diagnosing and resolving a variety of computer related user problems, providing training to users on computer software, hardware and installation and relocation of information technology equipment and software installation; and performs other duties as assigned.

To qualify, you must meet all of the following requirements:

The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.

ONE (1) YEAR of work experience which demonstrated the ability to read and understand complex written materials such as rules, procedures, or policies; comprehend and apply written instructions; and to write simply and clearly.

TWO (2) YEARS of work experience which demonstrated effective use of:

• personal computers,
• peripheral equipment (e.g., printers, modems, disk drives, etc.), and
• a variety of applications (e.g., word processing, electronic mail, spreadsheet, data base management).
• At least ONE (1) YEAR must have involved providing technical assistance and advice to users in resolving hardware and software problems, and providing technical instruction and information.

Some positions require the ability to lift and carry objects weighing up to 40 pounds with assistance of another person and/or the use of equipment (e.g., hoisting equipment, hand truck, etc.) for heavier loads, with or without reasonable accommodation.

The information provided above represents a summary of the complete Minimum Qualification Requirements.

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The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call  for assistance.

The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, see (Use the "Apply for this Job" box below)..

The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.

Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.

The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.

In-person interviews and/or further…